Technical Support Engineer

BharatHire.Com Private Limited; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

BharatHire.Com Private Limited is seeking a hardware and network support engineer in Pune to provide device configuration, onboarding, implementation, and troubleshooting for customers. You will manage deployments, handle Jira-based ticketing, coordinate with teams, offer training, and ensure a smooth customer experience.

The candidate should have around 3 years of experience in troubleshooting, OS installation, device config, POS setup, printer support, and Jira IT support to ensure effective

Qualifications

• 3 yrs experience in troubleshooting, OS installation and device configuration.
• Hands-on POS setup, printer support and network issue resolution.
• Experience with Jira-based IT support and ticket handling.

Responsibilities

• Provide device configuration, onboarding support, implementation and troubleshooting for customers.
• Manage deployments and handle ticketing via Jira.
• Coordinate with teams, offer training and ensure smooth customer experience.

Skills

Hardware support

Network support

Troubleshooting

OS installation

Device configuration

POS setup

Printer support

Jira IT support

Tools

Jira

Job description

Provide device configuration, onboarding support, implementation, and troubleshooting for customers. Manage deployments, handle ticketing via Jira, coordinate with teams, offer training, and ensure smooth customer experience.

Required Candidate profile

Hardware & network support engineer with 3 yrs experience in troubleshooting, OS installation, device configuration, POS setup, printer support, network issues, and Jira-based IT support.