Technical Support Engineer

Movate Technologies; Chennai District; On-site; INR 300,000 - 500,000; Full time

Job summary

Movate Technologies is looking for a Technical Support Engineer in Chennai, Ambit. The role requires strong knowledge of advanced home networking configurations and the ability to assist customers with mesh and extender setups.

Applicants must be graduates with a background in Computer Science or possess relevant engineering degrees or networking certifications. This position offers opportunities for hands-on problem-solving in networking.

Qualifications

• 1 Year of experience in technical support or relevant field.
• Familiarity with advanced home networking configurations.
• Strong problem-solving skills and ability to resolve network issues.

Responsibilities

• Support customers with advanced home networking configurations.
• Assist with mesh, extender, and powerline adapter setups.
• Resolve complex networking and performance issues.
• Confirm product behaviour and implement corrective actions.
• Ensure accurate case documentation and escalation handling.

Education

Graduate with a Computer Science background

Engineering degree

Networking certifications

Job description

Job Responsibilities

• Support customers with advanced home networking configurations.
• Assist with mesh, extender, and powerline adapter setups.
• Resolve complex networking and performance issues.
• Confirm product behaviour and implement corrective actions.
• Ensure accurate case documentation and escalation handling.

Job Details

• Job Title: Technical Support Engineer
• Work Location: Chennai, Ambit
• Experience: 1 Year
• Education Qualification: Graduate with a Computer Science background (mandatory) or an Engineering degree or networking certifications preferred

Disclaimer: This job posting has been aggregated from an external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.