Technical Support - Data Base

Tata Consultancy Services; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Consultancy Services is hiring for Technical Support - Data Base to support cloud database services in Chennai, Gandhinagar and Indore. The role emphasizes Google Cloud SQL, Spanner and other cloud databases, with 4+ years of IT experience and a full-time commitment.

You will handle 24x7 operations, own and resolve technical cases end-to-end, ensure SLAs, and communicate clearly with users and stakeholders while maintaining secure and optimized cloud configurations.

Qualifications

• Minimum 15 years of education (10th + 12th + Graduation).
• Minimum 4+ years of relevant IT experience.
• Only full-time qualifications considered.

Responsibilities

• Support 24x7 operations (Rotational Shifts).
• Own and resolve technical cases end-to-end.
• Meet defined SLAs and quality benchmarks while handling customer communications.

Skills

Google Cloud SQL

Cloud Spanner

Replication

Schema design

Query optimization

Data security

Cloud resource provisioning

Documentation

Troubleshooting

User support

Communication skills

Education

10+12+Graduation

BE/BTech or equivalent

Tools

Cloud SQL for PostgreSQL

MySQL

Oracle

Spanner

Bigtable

MemoryStore

Redis

Job description

TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.

TCS hiring for Technical Support - Data Base

Experience: 3-7 Years

Location: Chennai / Gandhinagar and Indore

Job responsibilities include but not limited to –

Job Requirements*

• Experience and exposure to Google cloud Managed SQL (Cloud SQL for Postgresql, MySql, Oracle) and Cloud Native DB (Spanner, Big Table, DataStream, Memory store, Redisetc)
• Experience and exposure in installing & configuration, performance tuning & optimization
• Hands-on with replication & schema designing, query optimization, data security procedures
• Regularly updating and maintaining the system to ensure optimal performance and security
• Exposure in configuring and managing network devices and services
• Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
• Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
• Providing technical assistance to users, both internal and external, through various channels
• Communicating technical information clearly and concisely to users and stakeholders
• Setting up and tearing down cloud resources (servers, storage, networks) as needed
• Ensuring consistent and secure configurations across the cloud environment

Key Responsibilities*

• Support with 24x7 operations (Rotational Shifts)
• Own and resolve technical cases end-to-end
• Meet defined SLAs and quality benchmarks while handling customer communications.

Minimum 15 years of education (10th + 12th + Graduation)

Minimum 4+ years of relevant IT experience

Only full-time qualifications considered

We encourage you to register at www.tcs.com/careers for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities.

Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication. For any such request you may write to careers.tcs.com