Technical Support - Data Analytics

Tata Consultancy Services; Chennai District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Tata Consultancy Services is hiring for a Technical Support - Data Analytics role in Chennai, Gandhinagar, and Indore. The candidate will work with Google Cloud data analytics products, troubleshoot data pipelines, and support cloud infrastructure configuration. Strong Python/SQL and scripting skills are required.

This full-time role demands 4+ years of IT experience and 15 years of formal education. The position offers hands-on exposure to cloud data tooling, incident management, and

Qualifications

• Experience with Google Cloud Data Analytics products is required.
• Strong ability to troubleshoot data pipelines and latency issues.
• Experience in configuring and managing network devices and services.
• Own incidents end-to-end: triage, root cause analysis, resolution, and stakeholder communication.
• Proficient in Python, SQL, and Shell scripting for troubleshooting; familiar with CI/CD, Git, and IaC.

Responsibilities

• Identify, resolve technical issues related to hardware, software, or networks.
• Provide technical assistance to users through multiple channels.
• Communicate technical information clearly to users and stakeholders.
• Set up and tear down cloud resources (servers, storage, networks) as needed.

Skills

Google Cloud Data Analytics

BigQuery

Dataflow

Airflow

Pub/Sub

Python

SQL

Shell scripting

CI/CD

Git

Infrastructure as Code

IAM

VPC

Cloud Logging

Cloud Monitoring

Education

15 years education (10+12+ Graduation)

Tools

GCP Console

Job description

TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.

TCS hiring for Technical Support - Data Analytics

Experience: 3-7 Years

Location: Chennai / Gandhinagar and Indore

Job responsibilities include but not limited to –

Job Requirements

• Experience and exposure in Google Cloud Data Analytics products like BigQuery,Storage, Airflow Composer, Dataflow, Pub/Sub.
• Strong expertise in Troubleshoot data pipeline failures, latency issues, quota errors, Monitor system health and job failures.
• Exposure in configuring and managing network devices and services
• Own incidents end-to-end: triage, root cause analysis, resolution, and communication with stakeholders.
• Strong knowledge in IAM, VPC, storage, quotas, and GCP project setup. Experience with Python, SQL, and Shell scripting for troubleshooting. Familiarity with CI/CD, Git, and Infrastructure as Code.
• Strong analytical and problem-solving skills for production issues. Excellent communication skills to explain technical issues to both technical and non-technical stakeholders.
• Use Cloud Logging, Cloud Monitoring to collect logs, metrics and traces of debugging. Reproduce the customer issues in the test environment and validate fixes before roll out.

Key Responsibilities

• Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
• Providing technical assistance to users, both internal and external, through various channels
• Communicating technical information clearly and concisely to users and stakeholders
• Setting up and tearing down cloud resources (servers, storage, networks) as needed.

• Minimum 15 years of education (10th + 12th + Graduation)
• Minimum 4+ years of relevant IT experience
• Only full-time qualifications considered

Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication. For any such request you may write to careers.tcs.com