Technical Support - AI/ML

Tata Consultancy Services; Chennai District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Tata Consultancy Services is hiring for Technical Support - AI/ML in Chennai / Gandhinagar and Indore. The role requires 3-7 years of IT experience and strong proficiency in Python/SQL, ML frameworks, and GCP Vertex AI. You will support AI/ML deployments, troubleshoot issues, and assist users across channels.

Excellent English communication is essential. This is a full-time position with rotational shifts. The role emphasizes hands-on ML tooling, logs analysis, API work, and collaboration with

Qualifications

• Proficiency in Python/SQL and ML frameworks for model development and data prep.
• Strong AI/ML fundamentals and practical MLOps exposure.
• Experience with GCP Vertex AI and GPU/TPU environments.
• Ability to analyze logs, troubleshoot, and diagnose root causes.
• Experience with APIs and integrating AI/ ML solutions.
• Clear communication of complex tech concepts to users and stakeholders.
• Willingness to work in rotational shifts and 24x7 operations.
• Excellent English language skills, both written and verbal.

Skills

Python/SQL proficiency

PyTorch

TensorFlow

AI/ML fundamentals

MLOps

AI/ML ecosystem tools

GCP Vertex AI

GPU/TPU environments

Log analysis & troubleshooting

APIs integration

Root-cause analysis

Technical assistance to users

Conversation Agents

Communication skills

English proficiency

24x7 operations experience

Education

15 years education (10+12+Graduation)

Job description

TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.

TCS hiring for Technical Support - AI/ML

Experience: 3-7 Years

Location: Chennai / Gandhinagar and Indore

Job responsibilities include but not limited to –

Job Requirements*

• Proficiency in Python/SQL, understanding of ML frameworks (PyTorch, TensorFlow), and data pre-processing logic.
• Core AI/ML Fundamentals knowledge
• Machine Learning Operations (MLOps)
• Should have good understanding about AI/ML Ecosystem Tools
• Strong understanding of GCP compute, storage, IAM, Vertex AI
• Exposure in managing GPU/TPU environments
• Ability to analyze logs, trace errors, and troubleshoot
• Knowledge of working with different APIs
• Identifying, resolving technical issues, and diagnosing the root cause of technical problems.
• Providing technical assistance to users, both internal and external, through various channels
• Experience working with Conversation Agents
• Communicating technical information clearly and concisely to users and stakeholders
• Support with 24x7 operations (Rotational Shifts)
• English language (verbal and written) Proficiency is must

Minimum 15 years of education (10th + 12th + Graduation)

Minimum 4+ years of relevant IT experience

Only full-time qualifications considered