TECHNICAL SALES ENGINEER I

TE Connectivity Ltd.; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

TE Connectivity Ltd. in Bengaluru invites a Solution Center professional to join our global customer-experience team.

You will engage with customers and distributors, deliver expert technical guidance, and uncover new business opportunities through consultative selling. You will collaborate with sales, R&D, engineering, quality, and production to resolve technical queries, tailor TE solutions to customer needs, and drive high-quality outcomes.

Qualifications

• B.E./B.Tech in Engineering (EEE, ECE, Mechanical) or Business degree.
• Proven experience in technical sales or sales engineering.
• Strong problem-solving, communication, and organizational skills.
• Self-motivated, team-oriented, with customer-experience passion.

Responsibilities

• Provide expert guidance on TE Connectivity products and solutions to support customer projects and address their needs.
• Respond to customer inquiries via chats, calls, emails and web forms offering technical support and recommending suitable solutions.
• Generate high-quality opportunities by highlighting the value of TE’s products and services to prospective customers.
• Build and maintain relationships with customers through regular touchpoints and follow-ups.
• Work with internal teams (sales, R&D, engineering, quality, customer service, production) to resolve technical queries and fulfill customer requests efficiently.
• Leverage in-depth knowledge of TE products to provide tailored solutions that meet customer requirements.
• Address customer technical challenges and ensure successful project outcomes.
• Gather customer feedback to continuously improve the customer experience and refine internal processes.

Skills

Technical sales

Customer engagement

Problem solving

Communication

Education

BE/BTech or related engineering or Business degree

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Solution Center Team plays a crucial role in driving customer growth and enhancing customer experience for the Enterprise and Distribution Channel business unit. With over 400 dedicated professionals, the team offers global support, helping customers and distributors engage with TE Connectivity, providing expert technical advice and delivering high-quality business opportunities.

Job Requirements

• Provide expert guidance on TE Connectivity products and solutions to support customer projects and address their needs.
• Respond to customer inquiries via various channels like chats, calls, emails and web forms offering technical support and recommending suitable solutions.
• Generate high-quality opportunities by highlighting the value of TE’s products and services to prospective customers.
• Build and maintain relationships with customers through regular touchpoints and follow-ups.
• Work with internal teams (sales, R&D, engineering, quality, customer service, production) to resolve technical queries and fulfill customer requests efficiently.
• Leverage in-depth knowledge of TE products to provide tailored solutions that meet customer requirements.
• Address customer technical challenges and ensure successful project outcomes.
• Gather customer feedback to continuously improve the customer experience and refine internal processes.

Skills

• B. E / B. Tech in Engineering (EEE, ECE, Mechanical, or related field) or Business degree (equivalent experience considered).
• Proven experience in technical sales or sales engineering with a focus on customer engagement and problem-solving.
• Strong problem-solving, communication, and organizational skills.
• Self-motivated, team-oriented, and proactive with a passion for exceptional customer experience.