CUSTOMER SERVICE ASSOCIATE I

TE Connectivity Ltd.; Bengaluru; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary package

Bonus plans based on performance

Health and wellness incentives

Employee stock purchase program

Community outreach programs

Employee resource group

Job summary

TE Connectivity is looking for a customer service professional in Bengaluru to collaboratively address customer issues and ensure data accuracy in service systems.

Ideal candidates typically have 1-2 years of experience and a high school diploma or equivalent. TE Connectivity offers a competitive salary package and assorted benefits as part of its professional environment.

Qualifications

• Typically requires 1-2 years of related work experience.
• Completion of high school, vocational training, or equivalent is preferred.

Responsibilities

• Resolving customer billing issues/residuals as needed.
• Identifying, investigating and resolving customer issues in a timely manner.
• Collaborating with planning, pricing and operations to meet customer needs.
• Entering and maintaining the service-related data into customer service systems.

Education

High school diploma or equivalent

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Works collaboratively with key internal departments to address customer issues.

Job Requirements

• Resolving customer billing issues/residuals as needed.
• Identifying, investigating and resolving customer issues in a timely manner.
• Collaborating with planning, pricing and operations to meet customer needs.
• Entering and maintaining the service-related data into customer service systems.

What Your Background Should Look Like

Typically requires 1-2 years of related work experience. Completion of high school, vocational training, or equivalent is preferred.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

About Te Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

What Te Connectivity Offers

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group