Technical Sales Engineer

TE Connectivity India Pvt Ltd; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

TE Connectivity India Pvt Ltd in Bengaluru seeks a Technical Sales Engineer I to guide customers on TE products and solutions, addressing their projects through chats, calls, emails, and forms. You will generate opportunities by highlighting TE’s value and build lasting relationships with customers while coordinating with internal teams to fulfill requests.

The role emphasizes technical guidance, problem solving, and a strong customer-focused mindset to ensure successful outcomes and ongoing

Qualifications

• Provide expert guidance on TE Connectivity products and solutions to support customer projects.
• Respond to customer inquiries via chats, calls, emails and web forms with technical support and tailored solutions.
• Generate high-quality opportunities by highlighting TE’s value to prospective customers.
• Build and maintain relationships with customers through regular touchpoints and follow-ups.
• Collaborate with internal teams to resolve technical queries and fulfill customer requests efficiently.
• Gather customer feedback to continuously improve the experience and processes.

Responsibilities

• Deliver expert TE product guidance to address customer needs.
• Respond to inquiries via multiple channels with effective solutions.
• Collaborate with sales, R&D, engineering, quality, and service teams.
• Identify and create opportunities through product value and solutions.
• Capture feedback to improve customer experience and internal processes.

Skills

Technical sales experience

Sales engineering

Communication skills

Organizational skills

Problem solving

Team oriented

Customer experience

Education

BE/BTech in Engineering or Business degree

Job description

TECHNICAL SALES ENGINEER I At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Solution Center Team plays a crucial role in driving customer growth and enhancing customer experience for the Enterprise and Distribution Channel business unit. With over 400 dedicated professionals, the team offers global support, helping customers and distributors engage with TE Connectivity, providing expert technical advice and delivering high-quality business opportunities.

Job Requirements

Provide expert guidance on TE Connectivity products and solutions to support customer projects and address their needs. Respond to customer inquiries via various channels like chats, calls, emails and web forms offering technical support and recommending suitable solutions. Generate high-quality opportunities by highlighting the value of TE’s products and services to prospective customers. Build and maintain relationships with customers through regular touchpoints and follow-ups. Work with internal teams (sales, R&D, engineering, quality, customer service, production) to resolve technical queries and fulfill customer requests efficiently. Leverage in-depth knowledge of TE products to provide tailored solutions that meet customer requirements. Address customer technical challenges and ensure successful project outcomes. Gather customer feedback to continuously improve the customer experience and refine internal processes.

Skills

B. E / B. Tech in Engineering (EEE, ECE, Mechanical, or related field) or Business degree (equivalent experience considered). Proven experience in technical sales or sales engineering with a focus on customer engagement and problem-solving. Strong problem-solving, communication, and organizational skills. Self-motivated, team-oriented, and proactive with a passion for exceptional customer experience.