Technical Sales Engineer

Lathia Rubber Mfg Co; Kundli; On-site; INR 400,000 - 640,000; Full time

Job summary

Lathia Rubber Mfg Co in Sonepat Kundli invites a Sales Engineer to drive new business and nurture existing customers, ensuring high renewal and satisfaction.

You will coordinate order procurement, manage payments with the Accounts team, and support the sales force with product presentations and demos to clearly communicate the value proposition.

Qualification includes mechanical engineering or diploma and at least two years of experience.

Qualifications

• Experience in B2B sales for mechanical products.
• Ability to communicate technical information clearly.
• Experience in order processing and invoicing is a plus.

Responsibilities

• Secures and renews orders and coordinates timely delivery.
• Plans and modifies products to meet client needs.
• Identifies potential clients and maintains relationships.
• Links with accounts to ensure timely payments and proper invoicing.
• Supports sales team with strategic deals and product demonstrations.
• Addresses client complaints and provides effective solutions.

Skills

Customer relationship

Negotiation

Product presentation

Education

Mechanical Engineer/Diploma

Job description

Job Location - Sonepat Kundli

Role Summary

The Sales Engineer is responsible for selling into new prospects as well as farming back into existing customer to ensure high renewal & customer satisfaction levels.

KRA 1 Order Procurement and Client Relationship Management Responsibilities

• * Secures and renews orders and arranges timely delivery to the clients
• * Plans and modifies products to meet client needs
• * Researches and identifies potential clients for products or services.
• * Establishes new, and maintains existing, relationships with clients
• * Manages and interprets customer requirements
• * Persuades clients about the product that will best satisfy their needs
• * Visits prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
• * Attends to client complaints, if any

1. KPI 1. Timely delivery of products
2. 2. Accurate documentation of customer requirements

KRA 2 Bill Processing and Payments Responsibilities

• * Ensure that all customer invoices are processed, planned in a timely manner
• * Work with the Accounts department to ensure payments come in before the credit period
• * Ensure there are no delays in payment in the planned credit limit and credit period
• * Tracks list of payments overdue drives its closure
• * Follows up on quotations raised
• * Ensure C form is duly filled and collected

• * Timely closure of customer invoices and apayments

KRA 3 Partnering with Sales Team Responsibilities

• * Partners with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
• * Collaborates with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Provides pre-sales technical assistance and product education
• * Collects and documents competitive intelligence
• * Helps in researching and developing new products
• * Handles sales services & complaints, enquiry generation
• * Creates and delivers powerful presentations and demos that clearly communicate the uniqueness of the value proposition

• * Rate of new customer additions

Qualification

• Mechanical Engineer/Diploma holders
• Span of Experience 2+ years