Technical Program manager

Larsen & Toubro; Chennai District; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Larsen & Toubro is seeking an experienced Development Program Manager to lead the design, development, and implementation of an integrated cloud framework and managed service automation platform across the quote-to-cash lifecycle. This role bridges business, engineering, and operations to ensure seamless provisioning, billing, monitoring, and lifecycle management.

You will drive end-to-end delivery, define the program roadmap, manage budgets, and coordinate multiple workstreams while ensuring

Qualifications

• BE/B-Tech in Computer Science or Electronics & Communications required.
• 6–10 years in program management within cloud infrastructure, automation or enterprise IT.
• Strong understanding of quote-to-cash workflows and integration across CRM/ERP/billing.

Responsibilities

• Lead end-to-end delivery of the Cloud Framework and Tools Integration program.
• Coordinate multiple workstreams with milestones, timelines, and budgets.
• Establish governance, sprint planning, and tracking for development, testing, deployment.
• Oversee API integration, automation workflows, and data synchronization between systems.
• Ensure platform scalability, security, and regulatory/compliance alignment.
• Drive continuous improvement and DevOps/FinOps practices adoption.

Skills

Program management

Cloud infrastructure

Automation

Quote-to-cash workflows

APIs & DevOps toolchains

FinOps principles

Agile methodologies

Stakeholder management

Education

BE/B-Tech (CS or ECE)

Tools

OpenStack

VMware vRealize

Kubernetes

Terraform

Ansible

ServiceNow

Job description

Job Purpose The Development Program Manager will lead the design, development, and implementation of an integrated cloud framework and Managed service automation platform that spans the full quote-to-cash lifecycle. This role bridges business, engineering, and operations to ensure seamless integration of provisioning, billing, monitoring, and lifecycle management tools across the cloud and Managed Service ecosystem.

Key Responsibilities

• Program Leadership & Delivery
• Drive the end-to-end delivery of the Cloud Framework and Tools Integration program, ensuring alignment with business goals, timelines, and budget.
• Manage the full quote-to-cash automation cycle, integrating sales quoting, provisioning, orchestration, billing, and reporting systems.
• Define program roadmap, milestones, and success metrics, and ensure timely execution by coordinating multiple workstreams.
• Establish governance, sprint planning, and tracking mechanisms for development, testing, and deployment phases.
• Framework & Toolchain Integration
• Collaborate with engineering, architecture, and product teams to define a unified cloud management framework.
• Lead integration of core tools across domains — CRM, ERP, Billing, Cloud Orchestration, Monitoring, and Customer Portals.
• Oversee API integration, automation workflows, and data synchronization between systems to deliver a frictionless operational flow.
• Ensure platform scalability, security, and compliance with internal and regulatory requirements.
• Continuous Improvement
• Establish KPIs for operational efficiency, time-to-provision, and automation effectiveness.
• Drive continuous improvement initiatives to optimize processes and reduce manual intervention.
• Introduce DevOps, FinOps, and AI Ops practices into the automation and operations layer where feasible.

Experience & Educational Requirements

Qualifications and Experience

EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required)

BE/B-Tech or equivalent with Computer Science or Electronics & Communication

RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)

• About 6-10 Years of relevant experience
• Proven experience in program management within cloud infrastructure, automation, or enterprise IT transformation.
• Strong understanding of quote-to-cash workflows, including CRM, ERP, billing, provisioning, and monitoring integration.
• Experience with cloud orchestration tools (e.g., OpenStack, VMware vRealize, Kubernetes, Terraform, Ansible) and ITSM platforms (e.g., ServiceNow).
• Proficiency in API management, workflow automation, and DevOps toolchains.
• Familiarity with cloud cost management, billing automation, and FinOps principles.
• Excellent project management skills – agile methodologies, backlog prioritization, sprint management, and milestone tracking.
• Strong stakeholder management, communication, and vendor coordination abilities.
• Understanding of Managed service operations, capacity management, and compliance frameworks.
• Ability to translate business objectives into executable technical programs with measurable outcomes.