Technical Customer Engineer II

Nordson; Gurugram District; On-site; INR 350,000 - 650,000; Full time

Job summary

Nordson in India seeks a Field Service Engineer to install, maintain, troubleshoot, and repair equipment at customer sites. You will provide hands-on technical support, demonstrations, and training to customers and the sales team, ensuring maximum value from products.

The role requires a Bachelor's degree in Electrical/Mechanical/Electronics/Mechatronics with about 1 year of hands-on experience, and strong problem-solving and customer service skills for field work across client locations in

Qualifications

• Bachelor's degree in electrical, mechanical, electronics, mechatronics or related field.
• 1 year of experience.

Responsibilities

• Provide technical support to sales team and customers during the sales process.
• Answer questions about a product or product line.
• Provide in-depth product demonstrations.
• Help customers maximize benefits from purchased products.
• Diagnose, troubleshoot, repair and debug complex systems.
• Install, maintain, troubleshoot, conduct training and repair equipment at customer sites.
• Provide outstanding customer support while working independently in the field.

Skills

Technical expertise

Problem-solving

Customer support

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electronics

Bachelor's degree in Mechatronics

Job description

Job Summary

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.

We are seeking a motivated and customer-focused Field Service Engineer to install, maintain, troubleshoot, conduct training and repair equipment at customer sites. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide outstanding customer support while working independently in the field. Qualification bachelors degree in electrical engineering, Mechanical Engineering, Electronics, Mechatronics, or a related field with 1 years of experience.

Responsibilities

• Providing technical support and expertise to the sales team and customers during the sales process.
• Answering questions about a single product or a product line.
• Providing in-depth demonstration of the products.
• Assisting customer with maximizing the benefits from the products they bought.
• Diagnosing, troubleshooting, repairing, and debugging complex systems.
• Installing, maintaining, troubleshooting, conducting training and repair equipment at customer sites.
• Providing outstanding customer support while working independently in the field.

Qualifications

• Qualification bachelors degree in electrical engineering, Mechanical Engineering, Electronics, Mechatronics, or a related field with 1 years of experience.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.