Technical Customer Engineer II

Nordson; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Nordson is seeking a Field Service Engineer to install, maintain, troubleshoot and repair equipment at customer sites across Bengaluru, India. The role requires a bachelor’s degree in electrical, mechanical, electronics or mechatronics with 1 year of experience and a strong technical foundation.

You will provide on-site technical support to customers and sales teams, demonstrate product capabilities, and help customers maximize product benefits while working independently in the field.

Qualifications

• Bachelor's degree in electrical engineering, mechanical engineering, electronics or mechatronics with 1 year of experience.
• Strong technical expertise and problem-solving abilities are required.
• Ability to install, maintain, troubleshoot and repair equipment at customer sites while delivering excellent customer support.

Responsibilities

• Provide technical support and expertise to sales team and customers during the sales process.
• Answer questions about a single product or a product line.
• Provide in-depth demonstrations of the products.
• Assist customers in maximizing benefits from the products they bought.
• Diagnose, troubleshoot, repair and debug complex systems.
• Install, maintain, troubleshoot, conduct training and repair equipment at customer sites.
• Provide outstanding customer support while working independently in the field.

Skills

Technical expertise

Problem-solving

Customer support

Independent in field

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electronics

Bachelor's degree in Mechatronics

Job description

Job Summary

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.

We are seeking a motivated and customer-focused Field Service Engineer to install, maintain, troubleshoot, conduct training and repair equipment at customer sites. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide outstanding customer support while working independently in the field. Qualification bachelors degree in electrical engineering, Mechanical Engineering, Electronics, Mechatronics, or a related field with 1 years of experience.

Responsibilities

• Providing technical support and expertise to the sales team and customers during the sales process.
• Answering questions about a single product or a product line.
• Providing in-depth demonstration of the products.
• Assisting customer with maximizing the benefits from the products they bought.
• Diagnosing, troubleshooting, repairing, and debugging complex systems.
• Installing, maintaining, troubleshooting, conducting training and repair equipment at customer sites.
• Providing outstanding customer support while working independently in the field.

Qualifications

• Qualification bachelors degree in electrical engineering, Mechanical Engineering, Electronics, Mechatronics, or a related field with 1 years of experience.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.