Technical Customer Engineer II

Nordson Corporation; Pune District; On-site; INR 400,000 - 700,000; Full time

Job summary

Nordson Corporation in Pune, India is seeking a Field Service Engineer to install, maintain, troubleshoot, train and repair equipment at customer sites and to provide technical support to the sales team and customers during the sales process.

The ideal candidate holds a Bachelor's degree in Electrical, Mechanical, Electronics or Mechatronics with 1 year of experience, demonstrates strong technical expertise and problem‑solving skills, and can work independently in the field with minimal

Qualifications

• Bachelor's degree in Electrical, Mechanical, Electronics or Mechatronics with 1 year of experience.
• Strong technical expertise and problem-solving skills.
• Ability to provide outstanding customer support in field service.

Responsibilities

• Install, maintain, troubleshoot and repair equipment at customer sites.
• Conduct training on equipment for customers.
• Provide technical support to the sales team and customers during the sales process.
• Work independently in the field.

Skills

Field service

Problem solving

Customer support

Independent work

Education

Bachelor's degree in Electrical / Mechanical / Electronics / Mechatronics

Job description

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.

We are seeking a motivated and customer-focused Field Service Engineer to install, maintain, troubleshoot, conduct training and repair equipment at customer sites. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide outstanding customer support while working independently in the field. Qualification bachelor's degree in electrical engineering, Mechanical Engineering, Electronics, Mechatronics, or a related field with 1 years of experience.