Technical Customer Engineer II

Nordson Corporation; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Nordson Corporation is seeking a Field Service Engineer in Bengaluru, India to install, maintain, troubleshoot, and repair equipment at customer sites. You will provide technical support and product demonstrations to help customers maximize product benefits, while diagnosing and solving complex equipment issues in the field.

The ideal candidate holds a bachelor's degree in electrical, mechanical, electronics or mechatronics with 1 year of experience and will work independently in customer

Qualifications

• Bachelor's degree in electrical, mechanical, electronics or mechatronics with 1 year of experience.

Responsibilities

• Install, maintain, troubleshoot and repair equipment at customer sites.
• Provide training and demonstrations of products at customer sites.
• Diagnose, troubleshoot and repair complex systems.

Skills

Technical support

Problem solving

Independent work

Customer service

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electronics

Bachelor's degree in Mechatronics

Job description

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.

We are seeking a motivated and customer-focused Field Service Engineer to install, maintain, troubleshoot, conduct training and repair equipment at customer sites. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to provide outstanding customer support while working independently in the field. Qualification bachelor's degree in electrical engineering, Mechanical Engineering, Electronics, Mechatronics, or a related field with 1 years of experience.