Technical Consultant - WFM

ADP; Hyderabad; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

ADP is seeking a Technical Consultant for Workforce Management (Time & Attendance) in India. The role focuses on hands-on system configuration, problem solving, and end-to-end delivery for enterprise clients, working with functional consultants, project managers, and integration teams.

The ideal candidate has deep product knowledge and strong ownership to manage configuration lifecycle from design through deployment, with exposure to global implementations and data validation tasks.

Qualifications

• Strong hands-on experience in configuring Workforce Management / HCM platforms.
• Ability to translate business requirements into precise system configurations.
• Experience supporting SIT/UAT and defect resolution in implementations.
• Independent ownership of configuration lifecycle from design to deployment.

Responsibilities

• Own end-to-end system configuration and setup across Workforce Management modules.
• Configure Time & Attendance rules, pay policies, schedules, absence rules, and workflows.
• Translate business requirements into system configurations and validate through testing.
• Collaborate with Implementation Consultants and Project Managers on design and delivery.
• Support data migration, validation, and reconciliation activities.
• Ensure system readiness for go-live and support cutover and hypercare.
• Document configurations and reusable setup templates; optimize for performance and compliance.
• Continuously enhance configuration frameworks for reuse.

Skills

WFM configuration

Time & Attendance rules

End-to-end configuration lifecycle

Problem solving

Tools

SQL basics

Log analysis

Debugging tools

Job description

Job Description: Technical Consultant – Workforce Management (Time & Attendance)

Job Title: Technical Consultant – Workforce Management (Time & Attendance)

Location: India (Global Delivery Model)

Shift: UK Time Zone (Mandatory)

Experience: 3-8 Years

Role Type: Client-Facing (High configuration ownership)

Job Summary:

We are hiring a Technical Consultant with strong system configuration expertise to drive end-to-end setup and delivery of Workforce Management (Time & Attendance) solutions for enterprise clients. This role is primarily focused on hands-on system configuration, technical problem-solving, and ensuring robust solution deployment while working closely with functional consultants, project managers, and integration teams. The ideal candidate will demonstrate deep product understanding, strong ownership, and the ability to independently manage system configuration lifecycle.

Key Responsibilities:

• Own end-to-end system configuration and setup across Workforce Management modules
• Configure Time & Attendance rules, pay policies, schedules, absence rules, and workflows
• Translate business and functional requirements into system configurations
• Collaborate with Implementation Consultants and Project Managers on solution design and delivery
• Validate configuration through unit testing, integration testing, and UAT support
• Troubleshoot configuration issues and resolve system defects during implementation
• Support data migration, validation, and reconciliation activities
• Ensure system readiness for go-live and support cutover and hypercare activities
• Optimize configurations for performance, scalability, and compliance
• Document configurations, design decisions, and reusable setup templates
• Continuously enhance configuration frameworks and accelerators for reuse

Required Skills:

• Strong experience in system configuration for Workforce Management / HCM platforms
• Hands-on expertise in Time & Attendance configuration (rules, policies, workflows)
• Ability to independently manage configuration lifecycle from design to deployment
• Strong analytical and problem-solving skills with attention to detail
• Experience supporting testing cycles (SIT, UAT) and defect resolution

Technical Skills:

• Configuration expertise in WFM platforms such as Workforce Software, UKG, Workday, SAP SuccessFactors, Oracle
• Basic SQL knowledge for validation and troubleshooting
• Understanding of integrations and data flows between systems
• Exposure to debugging tools and log analysis

Domain Experience:

• Strong understanding of Time & Attendance, Scheduling, and Absence Management
• Familiarity with workforce policies, compliance, and payroll impacts
• Experience working in global or enterprise implementations preferred
• Strong ownership and accountability for system setup and delivery
• Detail-oriented with a focus on quality and accuracy
• Ability to work independently and in a collaborative global environment
• High learning agility and willingness to adopt new platforms and features
• Client-focused and solution-driven mindset

What Makes This Role Unique:

• Deep technical ownership of system configuration in enterprise WFM implementations
• Opportunity to build expertise in leading global Time & Attendance platforms
• Focus on reusable configuration frameworks and accelerators
• Strong career progression into Senior Consultant / Solution Architect roles