Sr WFM/Kronos Consultant ( Implementation )

FlairDeck; Pune City; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

A leading company in IT Services and Consulting seeks a Sr. WFM Consultant to deliver workforce management solutions. The role involves requirement assessment, solution design, and client management, requiring strong communication skills and extensive experience in enterprise software. This full-time position offers the opportunity to work with medium to large enterprises and mentor junior team members.

Qualifications

• 6 to 10 years of experience in enterprise software applications.
• 5+ years in Workforce Management is a must.
• Experience as a consultant in a similar environment is desirable.

Responsibilities

• Conduct requirement assessments and solution design workshops.
• Oversee system build, configuration, and testing support.
• Foster client relationships and mentor team members.

Skills

Communication

Client Management

Solution Design

Documentation

Mentoring

Education

Bachelor’s degree in Computer Sciences or related field

Tools

UKG Pro WFM

Workday

Oracle

SAP Human Resources

Job description

As a Sr. WFM Consultant, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.

Key Responsibilities:

1. Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.
2. Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.
3. Customization and Integration: Design and implement customizations and integrations to meet specific client needs.
4. Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
5. Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
6. Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
7. Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
8. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
9. Client Management: Foster strong relationships with client project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
10. Mentoring: Mentor and guide team members on advanced modules and solutioning aspects.
11. Travel: Travel up to 25% may be required to meet with clients and support project implementations.

Qualifications:

• Education: Bachelor’s degree or equivalent in Computer Sciences or a related field.
• 6 to 10 years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
• 5+ years of experience in Workforce Management is a must.
• Relevant experience as a consultant in a similar application environment is desirable.
• Extensive experience in implementing solutions for medium to large enterprise customers.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting