Solution Consultant II

UKG (Ultimate Kronos Group); Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

UKG is seeking a dedicated professional in Dadri, Uttar Pradesh, to implement and support workforce management software. This role requires 3 to 6 years of experience in enterprise software applications and a Bachelor's degree in a related field.

The ideal candidate will have expertise in Time Keeping and Accruals modules, ability to communicate technical concepts clearly, and support through testing phases. A strong understanding of workforce management processes is essential.

Qualifications

• 3 to 6 years of experience implementing enterprise software applications.
• 3+ years of relevant experience in Workforce Management software implementation.
• Experience in implementing WFM modules like Time Keeping and Accruals.

Responsibilities

• Collect and document business requirements and create technical specifications.
• Build and configure the system per client requirements.
• Support testing phases, including functional, integration, and UAT.

Skills

Enterprise software implementation

Workforce Management (WFM)

Functional testing

Integration testing

User acceptance testing (UAT)

Stakeholder communication

Education

Bachelor's degree in Computer Science or related field

Job description

Responsibilities

• Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
• Build and configure the system, ensuring adherence to the original design and client requirements, and provide expert knowledge and best practices during the Build phase.
• Provide support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
• Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
• Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.

Travel

Travel up to 25% may be required to meet with clients and support project implementations.

Education

Bachelor's degree or equivalent in Computer Sciences or a related field.

Experience and Qualifications

• 3 to 6 years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
• 3+ years of relevant experience in implementing Workforce Management software or similar domain is desirable.
• Experience in implementing WFM modules like Time Keeping and Accruals is a must.
• Prior experience in supporting functional testing, integration testing, and UAT.
• Thorough understanding of business, process, and technology relating to workforce management.
• Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
• Solid interpersonal skills to interface with stakeholders and manage specific tasks to completion with minimal direction.
• Ability to multi-task in a fast-paced work environment with competing priorities.
• Highly organized and detail oriented with the ability to work independently.
• A team player who is focused on providing an exemplary client centric experience.
• High technical aptitude and ability to clearly communicate known issues.