Sr Solution Consultant

UKG; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

UKG Bengaluru is seeking a senior consultant to lead requirement assessments, design comprehensive solutions, and drive end‑to‑end UKG Pro WFM implementations for large enterprises.

You will oversee build, configuration, integrations with third‑party systems, testing (functional, integration, UAT), and documentation while mentoring the team.

Travel up to 25% may be required; a Bachelor’s in CS or related field is expected, with 5+ years in Workforce Management.

Qualifications

• 6 to 10 years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP HR/Payroll/Time and Labor).
• 5+ years of experience in Workforce Management is a must.
• Experience as a consultant in a similar application environment is desirable.
• Extensive experience in implementing solutions for medium to large enterprise customers.
• Thorough understanding of business, process, and technology relating to workforce management.
• Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.
• Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.
• Prior experience in supporting functional testing, integration testing, and UAT.
• Demonstrated track record in delivering quality, on‑time technology and business solutions to a diverse customer base.
• Solid interpersonal skills to interface with co‑workers and customers, managing specific tasks to completion with minimal direction.

Responsibilities

• Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.
• Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third‑party products, ensuring alignment with business goals.
• Customization and Integration: Design and implement customizations and integrations to meet specific client needs.
• Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
• Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
• Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
• Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
• Effective Communication: Effectively communicate complex technical concepts to both technical and non‑technical stakeholders using use cases, visual diagrams, and process flow charts.
• Client Management: Foster strong relationships with client project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.
• Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.
• Travel: Travel up to 25% may be required to meet with clients and support project implementations.
• Education: Bachelor’s degree or equivalent in Computer Sciences or a related field.
• Experience: 6 to 10 years of experience implementing or supporting enterprise software.

Skills

Requirement gathering

Solution design

Client management

Mentoring

Communication

Education

Bachelor's degree in Computer Science

Tools

UKG Pro WFM (Dimensions)

Workday

Ceridian

Oracle HR

PeopleSoft

SAP HR

Job description

Requirement Assessment

Conduct workshops with senior members of customer organizations to drive requirement assessments.

Solution Design

Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third‑party products, ensuring alignment with business goals.

Customization and Integration

Design and implement customizations and integrations to meet specific client needs.

Documentation

Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.

Build and Configuration

Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.

Testing Support

Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).

Best Practices

Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.

Effective Communication

Effectively communicate complex technical concepts to both technical and non‑technical stakeholders using use cases, visual diagrams, and process flow charts.

Client Management

Foster strong relationships with client project teams, acting as a trusted advisor and ensuring high levels of client satisfaction.

Mentoring

Mentor and provide guidance to team members on advanced modules and solutioning aspects.

Travel

Travel up to 25% may be required to meet with clients and support project implementations.

Education

Bachelor’s degree or equivalent in Computer Sciences or a related field.

Experience

• 6 to 10 years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
• 5+ years of experience in Workforce Management is a must.
• Relevant experience as a consultant in a similar application environment is desirable.
• Extensive experience in implementing solutions for medium to large enterprise customers.
• Thorough understanding of business, process, and technology relating to workforce management.
• Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.
• Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities is desirable.
• Prior experience in supporting functional testing, integration testing, and UAT.
• Demonstrated track record in delivering quality, on‑time technology and business solutions to a diverse customer base.
• Solid interpersonal skills to interface with co‑workers and customers, managing specific tasks to completion with minimal direction.