Technical Automation Lead
Tekskills
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Job summary
Tekskills is seeking an Automation Technical Lead to drive migration, modernization, and rationalization of existing RPA workflows into a ServiceNow-led automation state. Requires deep hands-on RPA, ServiceNow automation, Python automation, and AI pattern experience.
You will guide a team of automation engineers, set architectural standards, and govern enterprise-scale automation efforts across projects, ensuring scalable, secure, and compliant delivery.
Qualifications
- 8+ years of experience in enterprise automation, RPA, or platform engineering.
- 3+ years in a technical leadership or solution architecture role.
- Proven experience leading automation modernization or RPA migration initiatives.
Responsibilities
- Lead migration, modernization, and rationalization of existing RPA workflows into a ServiceNow-led automation and agentic AI target state.
- Mentor and guide a team of automation engineers.
- Establish governance and architectural standards for enterprise-scale automation.
- Implement automation through ServiceNow out-of-the-box agents, Integration Hub, RPA Hub, Python scripts, and AI agents.
Job description
The Automation Technical Lead will be responsible for leading the migration, modernization, and rationalization of existing RPA workflows into a ServiceNow-led automation and agentic AI target state. This role requires deep hands-on expertise in RPA platforms, ServiceNow automation capabilities, Python-based automation, and agentic AI patterns, along with the ability to guide and mentor a team of automation engineers.
Implement automation through ServiceNow out-of-the-box agents, Integration Hub, RPA Hub, Python scripts, and custom AI agents, while establishing governance and architectural standards for enterprise-scale automation.
- 8+ years of experience in enterprise automation, RPA, or platform engineering
- 3+ years in a technical leadership or solution architecture role
- Proven experience leading automation modernization or RPA migration initiatives
- Strong hands-on experience in RPA tools such as:
- UiPath
- Automation Anywhere
- Blue Prism
- Deep understanding of RPA limitations and modernization strategies
- Experience with:
- ServiceNow Integration Hub
- RPA Hub
- Out-of-the-box ServiceNow agents
- Flow Designer and orchestration patterns
- Familiarity with ServiceNow as a strategic automation and ServiceOps platform
- Strong proficiency in Python for:
- API-based automation
- Batch processing
- Orchestration and control logic
- Experience designing or integrating agentic AI solutions
- Understanding of AI-driven decisioning vs rule-based automation
- Exposure to AI/ML-assisted automation and LLM-based agents
- Experience with cloud-native automation and APIs
- Knowledge of ITSM, ITOM, and ServiceOps processes
- Familiarity with enterprise security and audit requirements for automation
- Experience working in Agile / Scaled Agile delivery models
- Comfortable collaborating with:
- Product Owners
- Enterprise Architects
- Platform teams
- Business stakeholders
- Strong communication skills to explain technical trade-offs to non-technical audiences
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