Technical Advisor

Movate; Chennai District; On-site; INR 260,000 - 380,000; Full time

Benefits offered by this job

Cab pick up and drop at doorstep

Accommodation for relocation (15 days)

Provident fund

Medical insurance

Job summary

Movate Technologies Pvt Ltd in Chennai is seeking a Technical Support Voice Process professional with at least 1 year of experience in technical voice or customer support.

You will assist US customers via calls, handle multiple calls, and work in rotational night shifts, leveraging strong communication and basic technical skills.

Qualifications

• Excellent communication in verbal and written form.
• Basic technical knowledge on customer handling and technical skills.

Responsibilities

• Assisting the US customers through calls.
• Handling multiple calls efficiently.
• Hands-on experience in handling US calls.
• Flexible to work in rotational night shift.

Skills

Excellent communication skills

Basic technical knowledge

Job description

Greetings from Movate technologies formerly known as CSS Corp!

Venue: Movate Technologies Pvt Ltd 6th Floor, Ambit IT Park, No. 32A & B, Ambit Road, Ambattur Industrial Estate, Chennai – 600058,

Please find below Job Description for your reference Job

Title: Technical Support Voice Process.

• Experience: Minimum 1 Year of Experience into Technical Voice Support/Customer voice support.

Roles and Responsibilities

• 1. Assisting the US customers through Calls.
• 2.Should be capable of handling multiple Calls.
• 3.Should be hands on Experience in handling Us calls
• 4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills

• 1.Excellent Communication Skills both in Verbal and written communication.
• 2.Should have basic technical knowledge on Customer handling and Technical skills

Perks and Benefits

• Both ways pick up and drop cab will be provided at the doorstep.
• If people are relocating from Outstation they will get 15 days of accommodation from the company side.
• Provident fund
• Medical Insurance