Tech Support Engineer

Fujiyama Power System; New Delhi; On-site; INR 300,000 - 600,000; Full time

Job summary

UTL Solar in India seeks a technically skilled professional to provide support to field service engineers and customers for solar inverters and batteries. You will diagnose faults and guide troubleshooting teams to resolve issues efficiently.

The role involves handling complaints via calls, CRM and service tickets, coordinating with cross-functional teams, and ensuring timely resolution. A B.Tech/B.E. in Electronics or related discipline is expected, with hands-on knowledge of solar products.

Qualifications

• UG degree in Electronics or related Engineering (ECE/EEE) as listed in the education section.

Responsibilities

• Provide technical support to field service engineers and customers for solar inverters and batteries.
• Handle and coordinate technical complaints via calls, CRM and service tickets.
• Diagnose faults and guide engineers for troubleshooting.

Skills

Electronics

Solar Inverter

Troubleshooting

Education

B.Tech/B.E. in Electronics/ECE/EEE

Job description

Provide technical support to field service engineers and customers for solar inverters, batteries. Handle and coordinate technical complaints received through calls, CRM and service tickets. Diagnose faults and guide engineers for troubleshooting.

Education

UG: B.Tech / B.E. in Electronics and Communication Engineering (ECE), Electrical and Electronics Engineering (EEE), Electronics

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

UTL Solar is a solar company in India, manufacture all type of solar product including solar panel, inverter, battery, and all types of solar power systems. Interested candidate can contact me on 9311482579 mail on [e-mail]

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rated by Regional Sales Managerin Chandigarh

Likes

UTL Solar is the opportunity to work in the fast-growing renewable energy sector and continuously learn about solar products, technology, and market trends.

Dislikes

I feel that communication between departments and the approval process could be faster and more streamlined to improve overall work efficiency.

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