Tech Learning PMO

Sagility Limited; Bengaluru; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Sagility Limited is seeking a Senior Manager - Tech Learning PMO to translate technical capability priorities into high-impact learning programs that drive business outcomes. You will partner with Tech leaders to diagnose needs and orchestrate delivery across internal and external teams.

You will design end-to-end training programs (VILT, blended, digital), manage external partners, and provide governance with concise executive updates and dashboards to inform decisions.

Qualifications

• 8-12 years of experience in learning, technical training, or program management.
• Proven experience managing large-scale, complex training programs.
• Strong PMO, governance, and reporting experience.
• Proficiency in Excel, Power BI (or equivalent), and LMS platforms.
• Learning & Development / Organizational Development professionals with program management of tech learning experience.

Responsibilities

• Learning Needs Analysis with Technical Stakeholders
• Partnering with Tech leaders to diagnose capability and skill needs
• Translating technical roadmaps and role expectations into structured learning requirements
• Defining target proficiency levels and success criteria by role or technology
• Ensuring learning priorities are tightly aligned to business outcomes
• Technical Training Program Enablement (end-to-end programs: VILT, blended, digital)
• Vendor / Partner Management (SOWs, timelines, quality, budgets)
• PMO Governance & Program Management (integrated plans, milestones, dependencies)
• Tracking, Reporting & Insights (dashboards for progress, proficiency, outcomes)

Skills

Learning needs analysis

Technical training program enablement

Vendor / partner management

PMO governance & program management

Tracking, reporting & insights

Tools

Excel

Power BI

LMS platforms

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Sagility has more than 25,000 employees across 5 countries.

The Senior Manager - Tech Learning PMO is responsible for translating technical capability priorities into high impact, well governed learning programs. This role partners with the Tech leaders to diagnose learning needs, orchestrate internal and external delivery, and ensure disciplined execution through strong PMO governance. Job title: Tech Learning PMO

Key Experience Required

• Learning Needs Analysis with Technical Stakeholders
  Partnering with Tech leaders to diagnose capability and skill needs
  Translating technical roadmaps and role expectations into structured learning requirements
  Defining target proficiency levels and success criteria by role or technology
  Ensuring learning priorities are tightly aligned to business outcomes


• Technical Training Program Enablement
  Structuring end-to-end technical training programs (VILT, blended, digital)
  Working with SMEs, Supervisors and trainers to ensure depth, relevance, and applicability


• Vendor / Partner Management
  Identifying and managing external training partners
  Owning SOWs, deliverables, timelines, and quality benchmarks
  Tracking SLAs, trainer effectiveness, and learner feedback
  Managing program-level budgets


• PMO Governance & Program Management
  Owning integrated program plans, milestones, and dependencies
  Driving alignment across stakeholders, vendors, and delivery teams


• Tracking, Reporting & Insights
  Designing dashboards for progress, proficiency, and outcomes
  Providing concise, executive-ready updates with clear insights
  Using data to inform decisions, course-correct, and prioritize

Additional Requirements

High execution rigor and comfort operating in ambiguity
Ability to balance speed, quality, and governance
Clear, concise communication for senior audiences

Minimum Qualifications

8-12 years of experience in learning, technical training, or program management
Proven experience managing large-scale, complex training programs
Strong PMO, governance, and reporting experience
Proficiency in Excel, Power BI (or equivalent), and LMS platforms

Ideal Background

Learning & Development / Organizational Development professionals with Program Management of Tech learning experience
Experience in BPO / service industry / global delivery environment
Experience supporting US client-facing teams

Location: BangaloreIndia