Senior Associate, Tech Learning, Learning & Development

300005 Chief Executive's Office_00002555; Hyderabad; On-site; INR 1,000,000 - 1,400,000; Full time

Job summary

300005 Chief Executive's Office_00002555 in Hyderabad is seeking a Senior Associate for Tech Learning in Learning & Development. The role involves partner collaboration, training needs assessment, and designing impactful learning experiences.

The ideal candidate will have a graduate/postgraduate degree, excellent classroom management skills, and 8-10 years in learning and development. This position aims to enhance employee engagement through innovative technology learning solutions.

Qualifications

• Graduate/postgraduate with 8-10 years in learning and development.
• Experience in conducting Training Needs Analysis.
• Excellent classroom management and facilitation skills.

Responsibilities

• Partner with HR and business stakeholders to deliver learning programs.
• Conduct technology training needs assessment with HR leads.
• Oversee procurement and vendor management.

Job description

Senior Associate, Tech Learning, Learning & Development Human Resources (WD70538)

Job Description

Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS Tech continues to be a competitive employer in India. With a wellestablished team of HR partners, we support and deliver effective peoplebased solutions and services across businesses. Our goal is to build a highperformance organization by empowering and engaging our employees. We believe that banking is about people.

The HR Learning & Development team at DBS Tech India is seeking a creative and driven Technology Learning Program Manager at a Senior Associate level, who will be responsible for endtoend planning and execution of Technology Learning programs, helping deliver our Tech EVP to all employees, in line with our vision of implementing Worldclass Engineering practices.

Roles and Responsibilities

• Partners effectively with HR and business stakeholders including senior leaders, to deliver business value through learning programs
• Conducts ongoing technology training needs assessment with L&D lead and BU Heads/HRBPs, ensuring business outcomes and metrics are explicitly defined
• Proposes outcome-focused learning solutions with objectives and mode of delivery (Blended / Online / Classroom)
• Oversees procurement and vendor management in collaboration with dedicated procurement and vendor management team
• Interacts with internal SMEs and external trainers to design the curriculum, courses and assessments (formative and summative)
• Manages the learning journeys and learner experience; governs the completion of all DBS Tech Academy Learning Roadmaps (courses, badges, certifications)
• Innovates to make learning joyful and impactful
• Brings in industry perspectives, trends, best practices, works actively to change the game
• Exemplifies the desired culture and philosophy of DBS Tech India
• Facilitates New Employee Orientation along with senior team members and leaders
• Facilitates the Campus Hire Onboarding Program and other allied programs
• Designs and delivers custom solutions in Tech/Domain (in consultation with the Vendor Partners where required)

Requirements

• Graduate/postgraduate with a minimum of 810 years in learning and development
• Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Deliver, Evaluate
• Excellent classroom management and facilitation skills delivering programs
• Ability to manage vendor relationships including vendor cost and KPI management
• Communicate effectively at all levels (both internally and externally); ability to work and influence team members/stakeholders across different sites globally
• Excellent command over MS Excel, analyze large volume of data points, identify issues, and recommend solutions
• Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity
• Working knowledge of data & analytics tools such as Qlikview/Power BI/Google Data Studio/Tableau
• Vendor Management (identification, evaluation, empanelment, purchase orderinvoicepayment governance)
• Work closely with all internal teams for the smooth execution of training program
• Ensure training records are updated for audits and metrics reported monthly
• Explore automation, datadriven and digital approaches to augment learning operations