Tech Coordinator

DNEG; India; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading visual effects company based in Mumbai is seeking a Tech Coordinator to understand technical needs, communicate changes, and ensure resources for the Tech team. The ideal candidate has extensive knowledge of visual effects pipelines, experience with ticketing systems like Jira, and excellent communication skills. Responsibilities include managing software subscriptions, maintaining documentation, and overseeing project timelines. This is a key role for ensuring smooth operations within a fast-paced environment.

Qualifications

• Extensive understanding of visual effects pipelines, software, and technology.
• Experience in ticketing systems.
• Understanding of software development and release processes.
• Proven interest in visual effects and the technology behind it.
• Calm and personable under pressure and tight deadlines.

Responsibilities

• Understand technical needs of shows and teams.
• Communicate planned infrastructure changes.
• Ensure Tech team has necessary resources.
• Manage software subscriptions and accounting tasks.
• Maintain host and asset inventory.
• Oversee company desk moves process.
• Follow up on open tickets efficiently.
• Work with production team on technology requirements.
• Manage project timelines and deliverables.
• Maintain technical documentation and reports.

Skills

Communication

Team leadership

Problem-solving

VFX interest

Calm under pressure

Tools

Jira

Office tools

Job description

Job Title

Tech Coordinator

Location

Mumbai

About Us

We are DNEG, one of the world's leading visual effects, animation and stereo conversion companies for feature film and television, with studios in London, Vancouver, Mumbai, Los Angeles, Chennai, Montréal, Chandigarh, Hyderabad, and Goa.

Responsibilities

• Understand the technical needs of shows and teams at all stages of production work with the team and managers to ensure all Tech work is prioritized effectively and carried out within the necessary time frame.
• Communicate all planned infrastructure changes and information relevant to the running of shows and the company to production and site staff.
• Ensure that the Tech team has all resources and support necessary to perform their jobs effectively.
• Manage the company's software subscriptions, liaising with suppliers to ensure all payments are made on time, and other department-specific accounting tasks.
• Maintain the host and asset inventory and plan the assets requirements.
• Oversee the company desk moves process, working with the Tech Runners and Moves Coordinator to make sure that the needs of shows and crew are met.
• Follow up with the team for the open tickets and making sure that the ticket queue is addressed efficiently.
• Work with the production team to understand technology requirements and help them with it.
• Manage project timelines, deliverables, and technical requirements, ensuring adherence to operational milestones.
• Documentation & Reporting: Maintain, update, and organize technical documentation, reports, minutes of meetings.

Needs to know

• Extensive understanding of visual effects pipelines, software, and technology.

Experience

• Experience in ticketing systems e.g. Jira; as well as with standard Office tools.
• Understanding of the software development and release processes.
• Experience of working as a Project Manager or Co-ordinator within visual effects or related environment

Needs to be

• Excellent at communicating with all levels of the company
• Capable of motivating and leading teams with enthusiasm
• Logical and organized in their approach to problem-solving
• Proven interest in VFX and the technology behind it
• Calm and personable under pressure and when working to tight deadlines