Tech Junior

DNEG; Chennai; Sur place; INR 300 000 - 400 000; Plein temps

Résumé du poste

A leading animation and post-production company in Chennai is seeking a Tech Junior to provide workstation support and manage equipment requests. Strong customer service and technical skills are essential. The role requires proficiency in English and a passion for helping others. It's an entry-level position offering full-time employment in a dynamic environment.

Qualifications

• Ability to dismantle and set up a basic workstation.
• Professional and friendly phone manner.
• Proficiency in OS installation including Linux, OSX, Windows.

Responsabilités

• Support all employees in workstation-related tasks.
• Manage requests for workstation peripherals.
• Log/report technical problems using a ticketing system.

Connaissances

Excellent customer service skills

English spoken and written

Computer literacy

Description du poste

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Overview

Job title: Tech Junior
Department: Tech
Location: Chennai

Responsibilities

• Workstation Support: directly supporting all employees in the facility, carrying out workstation moves between rooms, floors and sites smoothly and efficiently.
• Peripherals: managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
• Storing, sourcing and delivering equipment to and from employees.
• Dealing with vendors like Dell, HP, etc for part replacements.
• Use ticketing system to log/report technical problems.
• OS installation: Linux, OSX, Windows.
• Image Quality Control: monitor calibrations, projector calibrations, maintaining viewing environments, etc.
• Misc: assisting the Technology Department with their day-to-day tasks.

Qualifications / Requirements

• Excellent customer service skills
• English spoken and written
• Computer literacy, knowledge of how to dismantle and set up a basic workstation
• A professional and friendly phone manner

Personal Attributes

• Friendly
• Enthusiastic
• Pro-active
• Confident using initiative
• Enjoy helping people
• Hard worker
• Passionate about Film

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Animation and Post-production and Movies, Videos, and Sound

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