Tech Junior

DNEG; Bengaluru; On-site; INR 420,000 - 660,000; Full time

Job summary

A leading visual effects company in Bengaluru is looking for enthusiastic Tech Juniors to support the Technology Department and the production staff. Responsibilities include OS installation, direct workstation support, and managing peripheral requests. The ideal candidates must have excellent communication skills in English, a professional phone manner, and basic computer literacy. A degree in IT or Computers is preferred, and experience with creative applications is a plus.

Qualifications

• Strong English communication skills, both spoken and written.
• Ability to dismantle and set up a basic workstation.
• Professional and friendly phone manner.
• Familiarity with ticketing systems and IT workflows.

Responsibilities

• Assist the Technology Department in supporting production staff.
• Provide OS installation and support for Linux, OSX, and Windows.
• Directly support employees with workstation moves.
• Manage requests for peripherals like monitors and keyboards.
• Use a ticketing system to report technical problems.
• Monitor calibrations and maintain viewing environments.

Skills

Excellent customer service skills

Excellent communication skills (English)

Computer literacy

Basic workstation setup

Education

Degree in Computers / IT

Tools

Maya

Houdini

Nuke

Job description

Technology (I.T., and Systems) Bangalore, India

About Us

We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

Location: Mumbai

Key Purpose of the Job

Assisting the Technology Department in supporting the production staff.

We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.

Needs to Do

• OS installation and support: Linux, OSX, Windows.
• Workstation Support: directly supporting all employees in the facility, carrying- out workstation moves between rooms, floors and sites smoothly and efficiently.
• Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
• Storing, sourcing and delivering equipment to and from employees.
• Dealing with vendors like Dell, HP, etc. for part replacements.
• Using a ticketing system to log / report technical problems.
• Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
• Misc: Assisting the Technology Department with their day‑to‑day tasks.
• Support GWS – Google Workspace (GMail, Google Docs, Google Sheets, Google Meet), Zoom, Polycom, etc.

Needs to Have

• Excellent customer service skills.
• Excellent communication skills. English spoken and written.
• Computer literacy, knowledge of how to dismantle and set up a basic workstation.
• A professional and friendly phone manner.

Nice to Have

• Degree in Computers / IT.
• Experience with creative applications such as Maya, Houdini or Nuke.
• Experience working with Linux / Windows / OSX.
• Experience working remotely over VPN, Anyware PCoIP, NoMachine.