Key Result Areas (Key PerformanceIndicators)
- Effective coordination withexternal service providers and vendors.
- Successful planning andexecution of organizational events and celebrations.
- Efficient management ofhousekeeping and plant premises facilities.
- Compliance with administrativebudgets, company policies, and service standards.
- Effective vendor performanceevaluation and technical rating assessment.
- Timely clearance of vendorinvoices and timely delivery of products / services from vendors.
- Smooth management of plant premises facilities - Vehicle,Security, Intercom / Telephone system, and Punching Machines.
Critical Tasks
- Supervise housekeeping activities and ensure cleanliness standardsacross plant premises, offices, and common areas.
- Organize and coordinate company events such as Independence Day,Republic Day, New Year celebrations, annual functions, and employee engagementprograms.
- Monitor service contracts and coordinate with vendors for timely servicedelivery.
- Conduct vendor performance reviews and provide technical ratings as percompany procedures.
- Ensure vendor invoices are verified and cleared on a timely basis andfollow up with vendors for timely delivery of products / materials.
- Manage vehicle movement inside plant premises, parking arrangement, andcoordination for employee / material movement as per plant requirement.
- Coordinate with Security team for gate entry, visitor management,material inward / outward, and overall plant security discipline.
- Manage Telephone / Intercom system installed inside the Plant -installation, shifting, repair, coordination with vendor, and ensuring alllines are working.
- Manage Punching Machines installation, maintenance, and coordinationwith vendor / IT for smooth attendance punching.
- Maintain records, contracts, invoices, and administrative reports.
Decision making authority(Decisions expected)
- Prioritize administrativeactivities and vendor service requirements.
- Verify and recommend vendorinvoices for clearance as per approved budgets and requirements.
- Evaluate vendor performance andrecommend technical ratings.
- Coordinate and resolve routineoperational issues related to housekeeping, vehicle, security, intercom, andpunching machines.
- Escalate major servicefailures, contractual issues, and budget deviations to higher management.
- Recommendimprovements in facility management and plant premises services.
Educational Background andWork Experience
- Graduate inany discipline (Diploma, B,SC, B.Com, BBA,or equivalent).
- Preference for candidates with qualifications in Administration, or Facility Management.
Competencies
- SAP and procurement processknowledge.
- Vendor management and contractcoordination.
- Facility and hospitalitymanagement.
- Event planning andcoordination.
- Communication and interpersonalskills.
- Budget monitoring and costcontrol.
- Problem-solving anddecision-making skills.
- MS Office proficiency (Excel,Word, PowerPoint).
- Customer service orientation.
- Timemanagement and multitasking abilities.
Working relationships –Stakeholders
- HR & AdministrationDepartment
- Finance & Accounts
- Procurement Department
- Plant Departments
- Security Team
- Employeesand Management Team
- Housekeeping Service Providers
- Canteen Contractors
- Guest House Service Providers
- Event Management Agencies
- Hospitality Vendors
- Colony Maintenance Contractors
- LocalService Providers and Suppliers
Key Success Factors –Challenges
- Ensuring uninterruptedadministrative and facility services.
- Maintaining high standards ofcleanliness, hospitality, and employee satisfaction.
- Managing multiple vendors andservice providers effectively.
- Timely execution of eventswithin approved budgets.
- Handling urgent administrativerequirements and guest visits.
- Maintaining cost efficiencywhile ensuring quality services.
- Resolvingservice-related issues promptly and professionally
Other information
- Willingness to work beyondnormal office hours during events, VIP visits, and emergencies.
- Regular interaction withinternal and external stakeholders.
- Periodic review of vendorperformance and service quality.
- Highlevel of professionalism, ownership, and customer focus required.