Key Result Areas (Key PerformanceIndicators)
- 1. 1. Effective coordination withexternal service providers and vendors.
- 2. Successful planning andexecution of organizational events and celebrations.
- 3. 3. Efficient management ofhousekeeping and plant premises facilities.
- 4. 4. Compliance with administrativebudgets, company policies, and service standards.
- 5 5. Effective vendor performanceevaluation and technical rating assessment.
- 6. 6. Timely clearance of vendorinvoices and timely delivery of products / services from vendors.
- 7. 7. Smooth management of plant premises facilities - Vehicle,Security, Intercom / Telephone system, and Punching Machines.
Critical Tasks
- Supervise housekeeping activities and ensure cleanliness standardsacross plant premises, offices, and common areas.
- Organize and coordinate company events such as Independence Day,Republic Day, New Year celebrations, annual functions, and employee engagementprograms.
- Monitor service contracts and coordinate with vendors for timely servicedelivery.
- Conduct vendor performance reviews and provide technical ratings as percompany procedures.
- Ensure vendor invoices are verified and cleared on a timely basis andfollow up with vendors for timely delivery of products / materials.
- Manage vehicle movement inside plant premises, parking arrangement, andcoordination for employee / material movement as per plant requirement.
- Coordinate with Security team for gate entry, visitor management,material inward / outward, and overall plant security discipline.
- Manage Telephone / Intercom system installed inside the Plant -installation, shifting, repair, coordination with vendor, and ensuring alllines are working.
- Manage Punching Machines installation, maintenance, and coordinationwith vendor / IT for smooth attendance punching.
- -M aintain records, contracts, invoices, and administrative reports.
Decision making authority (Decisions expected)
- Prioritize administrativeactivities and vendor service requirements.
- Verify and recommend vendorinvoices for clearance as per approved budgets and requirements.
- Evaluate vendor performance andrecommend technical ratings.
- Coordinate and resolve routineoperational issues related to housekeeping, vehicle, security, intercom, andpunching machines.
- Escalate major servicefailures, contractual issues, and budget deviations to higher management.
- -Recommendimprovements in facility management and plant premises services.
Educational Background and Work Experience
Graduate inany discipline (Diploma, B,SC, B.Com, BBA,or equivalent).
Preference for candidates with qualifications in Administration, or Facility Management.
Competencies
- SAP and procurement processknowledge.
- Vendor management and contractcoordination.
- Facility and hospitalitymanagement.
- Event planning andcoordination.
- Communication and interpersonalskills.
- Budget monitoring and costcontrol.
- Problem-solving anddecision-making skills.
- MS Office proficiency (Excel,Word, PowerPoint).
- Customer service orientation.
- Timemanagement and multitasking abilities.
Working relationships Stakeholders
- HR AdministrationDepartment
- Finance Accounts
- Procurement Department
- Plant Departments
- Security Team
- Employeesand Management Team
- Housekeeping Service Providers
- Canteen Contractors
- Guest House Service Providers
- Event Management Agencies
- Hospitality Vendors
- Colony Maintenance Contractors
- Local Service Providers and Suppliers
Key Success Factors Challenges
- Ensuring uninterruptedadministrative and facility services.
- Maintaining high standards ofcleanliness, hospitality, and employee satisfaction.
- Managing multiple vendors andservice providers effectively.
- Timely execution of eventswithin approved budgets.
- Handling urgent administrativerequirements and guest visits.
- Maintaining cost efficiencywhile ensuring quality services.
- Resolvingservice-related issues promptly and professionally
Other information
- Willingness to work beyondnormal office hours during events, VIP visits, and emergencies.
- Regular interaction withinternal and external stakeholders.
- Periodic review of vendorperformance and service quality.
- Highlevel of professionalism, ownership, and customer focus required.