Shift Manager

Rebel Foods Pvt. Ltd.; Dadri, Gurugram District; On-site; INR 250,000 - 360,000; Full time

Job summary

Rebel Foods Pvt. Ltd. is seeking a capable Store Operations Executive to uphold high standards of customer service, manage stock, and handle cash and records.

The role requires experience in operations and QSR environments, strong attention to detail, and reliable communication to ensure a smooth store experience. The candidate will oversee inventory, pricing, and daily financial reconciliations while maintaining clean, organized premises and accurate ledgers.

Qualifications

• Experience in operations is mandatory.
• QSR (Quick Service Restaurant) experience required.
• Strong customer service skills and basic accounting knowledge.
• Good communication, integrity, and attention to detail.

Responsibilities

• Maintain high standards of customer service, store ambience, and facilities.
• Greet customers, assist with queries, and ensure a smooth service experience.
• Keep the store clean, organized, and fully operational at all times.
• Check received stock against invoices to ensure accuracy.
• Mark prices on stock and restock shelves in time.
• Maintain stock levels, supplies, and inventory records.
• Order groceries and required supplies as per business needs.
• Receive cash and provide accurate change.
• Balance daily cash receipts and make deposits.
• Record Visa and debit transactions accurately.
• Maintain and update the manual general ledger.
• Print, record, and verify receipts.
• Reconcile bank statements regularly.
• Track customer credit and ensure timely collection of receivables.
• Maintain log books, accounts, and price records systematically.
• Ensure all paperwork, cash logs, and inventory records are updated and error-free.

Skills

Operations experience

Customer service

Cash handling

Inventory management

Job description

Roles & Responsibilities

Customer Service & Store Operations

• Maintain high standards of customer service, store ambience, and overall facilities.
• Greet customers, assist with queries, and ensure a smooth service experience.
• Keep the store clean, organized, and fully operational at all times.

Inventory & Stock Management

• Check received stock against invoices to ensure accuracy.
• Mark prices on stock and restock shelves in time.
• Maintain stock levels, supplies, and inventory records.
• Order groceries and required supplies as per business needs.

Cash & Account Management

• Receive cash and provide accurate change.
• Balance daily cash receipts and make deposits.
• Record Visa and debit transactions accurately.
• Maintain and update the manual general ledger.
• Print, record, and verify receipts.
• Reconcile bank statements regularly.
• Track customer credit and ensure timely collection of receivables.

Record Keeping & Documentation

• Maintain log books, accounts, and price records systematically.
• Ensure all paperwork, cash logs, and inventory records are updated and error-free.

Requirements

• Experience in Operations is mandatory.
• QSR (Quick Service Restaurant) experience is required.
• Strong customer service skills and basic accounting knowledge.
• Good communication, integrity, and attention to detail.