Team Leader - Lab Admin

HRD Antwerp; Central Delhi; On-site; INR 900,000 - 1,200,000; Full time

Job summary

HRD Antwerp is seeking a Team Leader - Lab Admin in Delhi to supervise the Lab Admin team, ensuring smooth, accurate, and secure processing of diamonds and jewellery through the production workflow.

You will lead operations, monitor efficiency, guarantee quality and security standards, and ensure timely completion of all lab administrative processes while coordinating with other departments. Candidates should have 4+ years in team management and strong English communication.

Qualifications

• 4+ years in a team management role, preferably in a lab or production environment.
• Strong understanding of lab administration workflows and secure handling of valuables.
• Knowledge of inventory control, production coordination, and quality standards.
• Proven leadership, team management, and interpersonal skills.
• Ability to work under pressure and coordinate multiple priorities.
• Excellent written and spoken English communication; willingness to travel as needed.

Responsibilities

• Lead and supervise the Lab Admin team to meet production and quality targets.
• Allocate work, monitor performance, and ensure timely task completion.
• Ensure adherence to quality, procedures, and security protocols.
• Maintain accurate operational records and documentation.
• Coordinate with grading, production, quality, and customer service.
• Train, coach, and mentor team members for productivity.

Skills

Team management

Lab administration workflows

Inventory control

Quality & security standards

Leadership & mentoring

English communication

Education

Graduate in any discipline

Job description

Job Description: Team Leader - Lab Admin

Experience: 4+ Years

Department: Lab Admin

Job summary

The Team Leader Lab Admin is responsible for supervising and coordinating the daily operations of the Lab Administration team to ensure smooth, accurate, and secure processing of diamonds and jewellery throughout the production workflow. The role involves leading the team, monitoring operational efficiency, maintaining quality and security standards, and ensuring timely completion of all lab administrative processes.

Key responsibilities

• Lead and supervise the Lab Admin team to ensure smooth day-to-day operations and achievement of production and quality targets.
• Allocate work, monitor team performance, and ensure timely completion of assigned tasks.
• Ensure strict adherence to quality standards, operational procedures and security protocols.
• Maintain a high level of accuracy and thoroughness in all lab administration and production support processes.
• Oversee client account application, renewal, and update processes where applicable.
• Supervise the weighing of diamonds and jewellery, ensuring accurate physical and electronic data capture.
• Monitor label printing, consumable allocation (cassettes, RFID, etc.), and other operational support activities.
• Ensure proper cleaning, laser inscription/engraving, report printing, and parcel matching processes are carried out as per standard procedures.
• Coordinate the distribution and movement of stones across departments to ensure an efficient workflow.
• Ensure proper storage, handling, and security of diamonds and jewellery during operations, including vault and IC opening and closing procedures.
• Track turnaround time and ensure stones are processed and returned without delays or discrepancies.
• Investigate and resolve operational issues such as workflow delays, process errors inventory mismatches, and coordination challenges.
• Maintain accurate operational records, reports, and documentation.
• Coordinate with grading, production, quality, customer service, and other departments to ensure seamless operations.
• Train, coach, and mentor team members to improve productivity, accuracy, and adherence to processes.
• Monitor attendance, discipline, overtime requirements, and shift planning for the team.
• Identify process improvement opportunities and support the implementation of operational excellence initiatives.
• Ensure compliance with company policies, audit requirements, and safety and security standards.

Qualification & skills

• Minimum 4+ years of experience into Team Management role.
• Strong understanding of lab administration workflows, inventory control, and secure handling of diamonds and jewellery.
• Good knowledge of operational processes, quality standards, and production coordination.
• Strong leadership, team management, and interpersonal skills.
• Excellent problem-solving, coordination, and decision-making abilities.
• Ability to work under pressure and manage multiple operational priorities.
• Good communication skills in English (spoken and written).
• Flexible to work overtime, shifts, and travel within HRD national and international locations when required.
• Willingness to take ownership of operations and support additional responsibilities as assigned.

Education

• Graduate in any discipline.