Team Leader - Front Office

Hyatt Regency; Jaipur; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Hyatt Regency Jaipur is seeking a Front Office Manager to lead the guest service team and ensure outstanding experiences for guests. You will oversee daily operations, coach staff, and drive service standards across departments.

The role focuses on enhancing customer engagement, analyzing feedback, and implementing initiatives to boost satisfaction and loyalty while maintaining consistent quality across all touchpoints.

Responsibilities

• Manage and supervise the front office team to achieve high levels of customer satisfaction.
• Coordinate with various departments to ensure seamless operations and excellent customer experience.
• Develop and implement strategies to enhance customer engagement and loyalty.
• Monitor and analyze customer feedback to identify areas for improvement.
• Train and mentor team members to improve their skills and performance.
• Maintain high standards of quality and consistency in customer service.

Job description

• Manage and supervise the front office team to achieve high levels of customer satisfaction.
• Coordinate with various departments to ensure seamless operations and excellent customer experience.
• Develop and implement strategies to enhance customer engagement and loyalty.
• Monitor and analyze customer feedback to identify areas for improvement.
• Train and mentor team members to improve their skills and performance.
• Maintain high standards of quality and consistency in customer service.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.