team leader

Elasticrun; New Delhi; On-site; INR 400,000 - 750,000; Full time

Job summary

Elasticrun is seeking a delivery operations lead in Delhi to oversee a team of delivery executives responsible for timely last-mile package delivery.

The role focuses on optimizing routes, reducing costs, and collaborating with logistics and operations to resolve inventory and scheduling challenges while monitoring key performance metrics.

Qualifications

• 2-5 years of courier/logistics experience.
• Experience with last mile delivery.
• Strong GPS data analysis skills.
• Excellent leadership and communication abilities.
• Ability to manage multiple priorities under tight deadlines.

Responsibilities

• Lead a team of delivery executives to ensure timely last mile delivery of packages.
• Develop strategies to optimize route planning, reduce costs, and improve customer satisfaction.
• Collaborate with other departments to resolve issues related to inventory management, transportation scheduling, and delivery execution.
• Analyze performance metrics to identify areas for improvement.

Skills

Team leadership

Data analysis

Communication skills

Multitasking

Tools

GPS tracking systems

Job description

Roles and Responsibilities :

• Lead a team of delivery executives to ensure timely and efficient last mile delivery of packages.
• Develop and implement strategies to optimize route planning, reduce costs, and improve customer satisfaction.
• Collaborate with other departments (e.g., logistics, operations) to resolve issues related to inventory management, transportation scheduling, and delivery execution.
• Analyze performance metrics such as on-time delivery rates, customer complaints, and driver productivity to identify areas for improvement.

Job Requirements :

• 2-5 years of experience in courier/logistics industry with expertise in last mile delivery.
• Strong knowledge of GPS tracking systems and ability to analyze data for optimization purposes.
• Excellent communication skills with ability to lead a team effectively.
• Proficiency in managing multiple priorities simultaneously under tight deadlines.