team leader

Elasticrun

New Delhi

On-site

INR 400,000 - 750,000

Full time

8 days ago
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Job summary

Elasticrun is seeking a delivery operations lead in Delhi to oversee a team of delivery executives responsible for timely last-mile package delivery.

The role focuses on optimizing routes, reducing costs, and collaborating with logistics and operations to resolve inventory and scheduling challenges while monitoring key performance metrics.

Qualifications

  • 2-5 years of courier/logistics experience.
  • Experience with last mile delivery.
  • Strong GPS data analysis skills.
  • Excellent leadership and communication abilities.
  • Ability to manage multiple priorities under tight deadlines.

Responsibilities

  • Lead a team of delivery executives to ensure timely last mile delivery of packages.
  • Develop strategies to optimize route planning, reduce costs, and improve customer satisfaction.
  • Collaborate with other departments to resolve issues related to inventory management, transportation scheduling, and delivery execution.
  • Analyze performance metrics to identify areas for improvement.

Skills

Team leadership
Data analysis
Communication skills
Multitasking

Tools

GPS tracking systems

Job description

Roles and Responsibilities :
  • Lead a team of delivery executives to ensure timely and efficient last mile delivery of packages.
  • Develop and implement strategies to optimize route planning, reduce costs, and improve customer satisfaction.
  • Collaborate with other departments (e.g., logistics, operations) to resolve issues related to inventory management, transportation scheduling, and delivery execution.
  • Analyze performance metrics such as on-time delivery rates, customer complaints, and driver productivity to identify areas for improvement.
Job Requirements :
  • 2-5 years of experience in courier/logistics industry with expertise in last mile delivery.
  • Strong knowledge of GPS tracking systems and ability to analyze data for optimization purposes.
  • Excellent communication skills with ability to lead a team effectively.
  • Proficiency in managing multiple priorities simultaneously under tight deadlines.
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