Executive- Last Mile

Essar Group; Hyderabad; On-site; INR 300,000 - 520,000; Full time

Job summary

Essar Group in Hyderabad is seeking an Executive-Last Mile to coordinate daily last-mile dispatches, work with 3PL partners and internal teams, and optimize delivery timelines. You will monitor real-time tracking, address exceptions, support route planning, and ensure adherence to SLAs while enabling smooth handovers with warehouses and customer service.

The role requires 2-4 years in last-mile logistics, strong communication, problem-solving, and willingness to travel for audits and site

Qualifications

• 2-4 years of experience in last-mile logistics, dispatch, or delivery operations.
• Familiarity with GPS tracking systems, route optimization tools, and Excel for efficient operations management.
• Strong communication skills to effectively manage on-ground teams and partners.

Responsibilities

• Coordinate daily last-mile dispatches with 3PL partners and internal fleet teams.
• Monitor real-time delivery tracking and address any exceptions or escalations.
• Support route planning and provide practical suggestions for improvements based on on-ground insights.
• Ensure timely pickups and deliveries, adhering to defined SLAs.
• Collaborate with warehouse, dispatch, and customer service teams for smooth order handovers.

Skills

GPS tracking

Route optimization

Excel

Communication

Attention to detail

Education

Graduation

Tools

Logistics software

Job description

We are looking for a proactive and detail-oriented professional to join our Operations team as an Executive-Last Mile. In this role, you will play a crucial part in coordinating and executing last-mile deliveries, working closely with our 3PL partners and internal teams. Your expertise will be instrumental in optimizing delivery timelines, resolving exceptions, and enhancing customer satisfaction.

Responsibilities

• Coordinate daily last-mile dispatches with 3PL partners and internal fleet teams, ensuring efficient collaboration.
• Monitor real-time delivery tracking and promptly address any delivery exceptions or escalations.
• Support route planning and provide practical suggestions for improvements based on on-ground insights.
• Ensure timely pickups and deliveries, adhering to defined SLAs (Service Level Agreements).
• Collaborate with warehouse, dispatch, and customer service teams for smooth order handovers and effective communication.
• Maintain daily MIS (Management Information Systems) and assist in creating delivery performance dashboards for data-driven decision-making.
• Assist in field audits, hub visits, and vendor reviews as needed, ensuring compliance and performance standards.
• Stay updated with the latest logistics technology tools and industry best practices to enhance operations.
• Foster a culture of ownership, accountability, and performance within the team, driving continuous improvement.

Qualifications

• 2-4 years of experience in last-mile logistics, dispatch, or delivery operations, preferably in e-commerce, FMCG, or 3PL environments.
• Familiarity with GPS tracking systems, route optimization tools, and Excel for efficient operations management.
• Strong communication skills to effectively manage on-ground teams and partners, ensuring clear and concise instructions.
• Problem-solving abilities with a high attention to detail, enabling quick resolution of delivery exceptions and escalations.
• Ability to work under pressure and manage multiple tasks simultaneously, ensuring timely and accurate deliveries.
• Willingness to travel locally (up to 20%) for audits, field supervision, and on-site support as required.
• Experience in B2B and B2C delivery operations, understanding the unique challenges and requirements of each.
• Knowledge of logistics technology tools and a desire to learn and adapt to new technologies.
• A proactive and solution-oriented mindset, always seeking opportunities to optimize delivery processes.
• Excellent organizational skills and the ability to work independently with minimal supervision.

Job Info

• Job Identification 2294
• Posting Date 01/17/2026, 01:14 PM
• Degree Level Graduation
• Job Schedule Full time