Team Leader

Foundever

Delhi

On-site

INR 350,000 - 500,000

Full time

8 days ago

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Benefits offered by this job

Cab facility

5 days working

Job summary

Foundever in Gurgaon invites applications for a Team Leader (International Travel Voice Process). The role requires at least 1 year of team leadership in voice/chat, with prior experience in international travel processes. The position follows US shift hours and includes a cab facility for eligible locations.

Five working days per week with rotational week offs are provided. We seek candidates with strong leadership, excellent communication, and sound people management skills, capable of

Qualifications

Experience in team handling
Prior client management exposure
Strong in Excel & reporting
Excellent communication skills
Proven people management & leadership skills
Experience handling attrition & shrinkage

Skills

Team Management

Client Handling

MS Excel Proficiency

Communication & Leadership

Problem Solving & Adaptability

Education

HSC / Graduate

Job description

Were Hiring – Team Leader (International Travel Voice Process)

Location: Gurgaon Sector 30

Education: HSC / Graduate

Experience: Minimum 1 Year as a Team Leader (Voice Chat or Blended process only no back office experience) Prior experience from International Travel Process

Process: International (Only international Travel Process applicants should apply)

Shift Window: US Shift

Week Offs: 2 Rotational week off

5 Days Working

Both the side cab facility if falls under hiring zone.

What We’re Looking For:

Experience in team handling

Prior client management exposure

Strong in Excel & reporting

Excellent communication skills

Proven people management & leadership skills

Quick learner with strong adaptability