Walk-in | Travel Executive

Expert Staffing Solutions New Delhi; Gurugram District; On-site; INR 406,000 - 487,000; Full time

Benefits offered by this job

Cab facility

Job summary

Expert Staffing Solutions New Delhi is hiring for an International Travel Process associate in Gurgaon, Sector 30. The role handles international travel queries, flight bookings and policy guidance. GDS knowledge is mandatory, with rotational shifts and transport provision.

Salary offered is up to 40,000 + 8,100 PLI, 5-day work week. Candidate should have experience in international travel processes, strong communication, and customer-handling skills, with willingness to work in shifts.

Qualifications

• Mandatory: GDS knowledge.
• International travel process experience preferred.
• Good communication and customer-handling skills.

Responsibilities

• Handle international travel-related customer queries over calls.
• Assist customers with flight bookings, rescheduling, cancellations, and ticket reissuance.
• Provide support regarding itineraries, fares, and travel policies.
• Ensure excellent customer service and effective query resolution.

Skills

GDS knowledge

International travel process

Communication skills

Tools

GDS

Job description

Hiring | International Travel Process |

Location: Gurgaon, Sector 30
Process: International Travel Voice
Salary: Up to 40,000 + 8,100 PLI
Working Days: 5 Days a Week
Shift & Week Off: Rotational
Transport: 1-Way Cab + 1-Way Shuttle

Job Responsibilities

• Handle international travel-related customer queries over calls.
• Assist customers with flight bookings, rescheduling, cancellations, and ticket reissuance.
• Provide support regarding itineraries, fares, and travel policies.
• Ensure excellent customer service and effective query resolution.

Eligibility

• International travel process experience preferred.
• Mandatory: GDS knowledge.
• Good communication and customer-handling skills.
• Flexibility to work in rotational shifts and offs.