Team Lead - Vendor Management

Carelon Global Solutions; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Carelon Global Solutions India is seeking a Team Lead Vendor Management who is responsible for managing the overall vendor performance per contractual service level agreements (SLA) and ensures vendor conformity to enterprise standards, operational processes, and management guidelines to ensure business goals are achieved for an enterprise function.

Acts as single point of accountability for internal and external business partners.

Qualifications

• Bachelor degree in business, technology, or a related field.

Responsibilities

• Manage overall vendor performance per contractual SLAs and ensure vendor conformity to enterprise standards and processes.
• Act as the single point of accountability for internal and external business partners.
• Define and oversee vendor management strategy for a defined set of vendors.
• Monitor quality, ensure compliance, and develop corrective action plans.
• Build strong relationships with vendors, stakeholders and decision-makers to meet objectives.
• Lead programs multi-state, multi-function, multi-year; drive governance and escalation when needed.

Skills

Vendor management

Education

Bachelor degree in business/technology or related field

Job description

Position Title

Procurement - Team Lead Vendor Management - CO - GR - 40hidden_mobile2 - JR193311

Job Title

Team Lead Vendor Management

Requirement Type

Full-Time Employee

Job Location

Hyderabad/Bangalore/Gurugram

Requirement Level

Lead

Hiring Manager

Associate Director

Primary Skill

Procurement Business Procurement Support Skill Category Generic

About Elevance Health

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 46 million lives across 14 states. A regular in the Fortune 500 list, Elevance ranked 20 in 2025. Gail Boudreaux , President and CEO of Elevance has been a consistent name in the Fortune list of most powerful women and currently holds 53rd rank on this list.

About Carelon

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system. Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers. Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

Our Mission & Values

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More. Our Values: Leadership | Community | Integrity | Agility | Diversity

Job Position

Carelon Global Solutions India is seeking for a Team Lead Vendor Management who is responsible for managing the overall vendor performance per contractual service level agreements (SLA) and ensures vendor conformity to enterprise standards, operational processes, and management guidelines to ensure business goals are achieved for an enterprise function. Acts as single point of accountability for internal and external business partners.

Job Responsibility

Responsible for managing the overall vendor performance per contractual service level agreements (SLA) and ensures vendor conformity to enterprise standards, operational processes, and management guidelines to ensure business goals are achieved for an enterprise function. Acts as single point of accountability for internal and external business partners.

• Defines and oversees the execution of complex vendor management and implementation strategy for a defined set of vendors.
• Manages the execution of vendor agreements to ensure compliance, monitor quality, and develop corrective action plans.
• Proactively develops effective business relationships with vendors, stakeholders, and key decision makers to meet or exceed expectations.
• Responsible for the development and ongoing management of one or more implementation programs that are multi-state, multi-function, and multi-year in scope.
• Directs the development, planning, prioritization, approval, implementation, and compliance of on-going vendor programs.
• Establishes program governance when needed to assure response to issue escalation; ensures program meets its stated objectives.
• Provides subject matter expertise in response to strategic business issues; research applicable subject matter practices; and remains aware of industry trends.
• Drives continuous improvement activities and implementations across functional areas.
• Recommends and implements vendor parameters regarding vendor production and quality in support of business objectives.

Qualification

• Bachelor degree in business, technology, or a related field.
• 2-5 years of Sourcing, Process improvement, inventory management, contract management, vendor management, project management experience; or any combination of education and experience, which would provide an equivalent background.

Experience

• 4-9 years of Process improvement, contract management, vendor management, project management experience; or any combination of education and experience, which would provide an equivalent background.
• Possesses demonstrated experience working with Clinical Sourcing especially Rx and Contract management, Vendor Management for categories including Pharmacy and Clinical. Comfortable in speaking with and negotiating directly with .