Team Lead – Sales (Field Operations)

N Human Resources & Management Systems; Chennai District; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Travel reimbursement

Team performance bonuses

Job summary

N Human Resources & Management Systems in India is seeking a dynamic Team Lead for Sales (Field Operations). The role requires 9+ years in B2B sales, team leadership, and CRM-driven performance management.

You will mentor field executives, drive strategic sales plans, and ensure regional sales targets are met. Ideal candidates have strong English/Hindi communication, MBA plus, and a track record of optimizing SME engagements and territory coverage.

Qualifications

• Leadership and coaching experience to lead field sales teams.
• Strong B2B sales planning, execution and optimization skills.
• Customer relationship management and upselling experience with SMEs.
• Ability to monitor KPIs, conduct reviews and drive improvements.

Responsibilities

• Lead and manage a team of BDMs focused on field sales.
• Coach and train team members to improve engagement, conversion and retention.
• Track team KPIs and implement action plans for underperforming areas.
• Conduct regular field visits to ensure high-quality customer interactions.

Skills

Leadership

Coaching

Strategic Sales

Customer Engagement

Performance Management

Communication

Problem Solving

Team Leadership

Education

Graduate degree

MBA preferred

Tools

CRM systems

Reporting dashboards

Job description

N Human Resources & Management Systems | Full time

Job Title: Team Lead - Sales (Field Operations)

Employment Type: Full-time

Overview:

We are looking for a dynamic and experienced Team Lead - Sales to manage and mentor our field sales executives. The ideal candidate will bring 9+ years of experience in B2B sales, team leadership, and customer relationship management. This role involves strategizing, team supervision, performance monitoring, and ensuring the achievement of regional sales goals.

Key Responsibilities:

• Lead and manage a team of Business Development Managers (BDMs) focused on field sales.
• Coach and train team members to improve customer engagement, conversion, and retention.
• Track team KPIs and sales performance; implement action plans for underperforming areas.
• Conduct regular field visits to ensure high-quality customer interactions and relationship building.
• Strategically segment the market and assign territories to maximize coverage and results.
• Collaborate with senior management to align sales efforts with business goals.
• Analyze customer feedback and market trends to refine pitches and improve the value proposition.

Requirements

• Leadership & Coaching: Proven ability to lead, inspire, and upskill sales teams.
• Strategic Sales Execution: Strong B2B sales planning, execution, and optimization skills.
• Customer Engagement: Expertise in relationship-building and upselling to small and medium enterprises.
• Performance Management: Ability to monitor KPIs, conduct reviews, and drive improvements.
• Communication: Fluent in English and Hindi; proficiency in Hindi is a plus.
• Problem Solving: Analytical mindset with a proactive approach to challenges
• Education: Graduate-level degree; MBA preferred.
• Experience: 9+ years in sales with at least 2 years in a team lead or supervisory role.
• Tech Savvy: Familiarity with CRM systems and reporting dashboards.
• Personality: Results-oriented, self-driven, and collaborative.
• Competitive salary with performance-based incentives.
• Travel reimbursement and team performance bonuses.
• Growth path to regional or zonal leadership roles.
• Comprehensive training & leadership development programs.
• Energetic, mission-driven, and inclusive work culture