Team Lead - Project Manager

Hitachi Energy; Vadodara; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Hitachi Energy in India, Gujarat, Vadodara, seeks a senior professional to manage customer-facing projects from order booking to dispatch, coordinating with Sales, Operations, and Supply Chain to ensure timely delivery and invoicing.

The role requires extensive experience in project and order management for switchgear/transformers, strong communication and leadership, and hands-on SAP S/4HANA proficiency, with a focus on revenue realization and customer satisfaction.

Qualifications

• Bachelor’s in engineering (Electrical preferable) with 12-15 years of experience or Diploma with 15-20 years of experience.
• Experience in project management / order management for switch gear / transformers industry.
• Excellent communications, analytical and problem-solving skills with ability to manage multiple tasks.
• Experience leading teams of 3-4 people.
• SAP/S4 Hana experience.

Responsibilities

• Customer assistance: Ensures the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.
• Customer requests: Recommends appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request.
• Customer relations: Proactively informs customers about status based on input and clarifies any questions.
• Responsible for all the projects assigned for self and team – from order booking to dispatch – Including FAT / Payment / SAP invoicing/Dispatch.
• Responsible for Revenue and collection for allocated region for self and team.
• Living the core values of safety & integrity which means taking responsibility for your own actions while caring for your colleagues and the business

Skills

Project management

Order management

Communication

Analytical

Problem-solving

Team leadership

SAP S/4HANA

Education

Bachelor’s in Electrical Engineering

Diploma in Electrical Engineering

Tools

SAP S/4HANA

Job description

• Customer assistance: Ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After-Sales Service and/or Spare Parts teams.
• Customer requests: Recommends appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, quotes, price lists, invoice) is in place.
• Customer relations: Proactively informs customers about status based on input and clarifies any questions. Ensures a positive customer experience throughout the entire process.
• Responsible for all the projects assigned for self and team – from order booking to dispatch – Including but not limited to. Sales order booking /Drawing approvals / manufacturing schedules / Including FAT / Payment / SAP invoicing/Dispatch.
• Responsible for Revenue and collection for allocated region for self and team.
• Living the core values of safety & integrity which means taking responsibility for your own actions while caring for your colleagues and the business

Main Accountabilities

• Customer assistance: Ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After-Sales Service and/or Spare Parts teams.
• Customer requests: Recommends appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, quotes, price lists, invoice) is in place.
• Customer relations: Proactively informs customers about status based on input and clarifies any questions. Ensures a positive customer experience throughout the entire process.
• Responsible for all the projects assigned for self and team – from order booking to dispatch – Including but not limited to. Sales order booking /Drawing approvals / manufacturing schedules / Including FAT / Payment / SAP invoicing/Dispatch.
• Responsible for Revenue and collection for allocated region for self and team.
• Living the core values of safety & integrity which means taking responsibility for your own actions while caring for your colleagues and the business

Your background

• Bachelor’s in engineering (Electrical preferable) with 12-15 years of experience or Diploma with 15-20 years of experience.
• Experience in project management / Order management from switch gear / transformers industry.
• Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks
• Experience of handling teams of 3-4 people
• SAP/S4 Hanna

Publication date : 2026-09-22