Team Lead , Easyship- Control Tower- EU5

Amazon; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Amazon Bengaluru is seeking a Process Associate to support warehousing, logistics or manufacturing operations, ensuring timely and accurate order fulfillment for customers.

Requirements include 1–3 years in a customer-facing environment, a Bachelor's degree, fluency in English, and experience with MS Office and Excel. Strong execution and people skills are valued.

Join a diverse team and contribute to delivering high quality service in a fast-paced FC setting.

Qualifications

• 1+ years of experience in a customer-facing environment like warehousing, logistics or manufacturing.
• Bachelor's degree required.
• Fluency in English (written and spoken).
• Proficiency with Microsoft Office products including Excel.

Responsibilities

• Mentor/guide associates to ensure meeting customer expectations while following standard work.
• Support warehousing and logistics operations to ensure timely order fulfillment.

Skills

Customer-facing

Execution

People management

MS Office

Excel

Education

Bachelor's degree

Tools

MS Office

Excel

Job description

At Amazon, we strive to be Earth’s most customer centered company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Key job responsibilities

• Job Description · A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing.
• Strong execution skills, action oriented, go getter. Good people management skills.

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.