Team Lead , Quick Commerce F F Center-VAR

Amazon; Delhi; On-site; INR 300,000 - 520,000; Full time

Job summary

Amazon is hiring for a process associate to support the launch and ramp-up of a new Fulfillment Center in Noida/Ghaziabad. The role focuses on end-to-end operations across inbound, outbound and ICQA, with daily management of a 3P-operated hub to meet metrics and cost targets while maintaining safety and team morale.

The ideal candidate has 1–3 years in a customer-facing environment, warehousing, logistics or manufacturing, and 2+ years in customer-facing roles.

Qualifications

• Graduate with 1–3 years of experience in a customer-facing environment, warehousing, logistics or manufacturing.
• 2+ years of customer-facing experience in relevant domains preferred.
• Strong execution skills, action oriented, go-getter, good people management skills.

Responsibilities

• Graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing.
• Strong execution skills, action oriented, go getter, good people management skills.
• Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity.
• Single-handedly managing, on a daily basis, end to end operations for a 3P operated DG hub overseeing inbound, outbound and ICQA operations.
• Meeting amazon metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you.
• Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis.

Skills

Execution skills

People management

Planning and launch

End-to-end operations

Safety awareness

Education

Bachelor's degree

Job description

At Amazon, we strive to be Earth’s most customer centered company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Please note: This role will be based in Noida/Ghaziabad only.

Key Job Responsibilities

• A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing.
• Strong execution skills, action oriented, go getter, good people management skills.
• Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity.
• Single-handedly managing, on a daily basis, end to end operations for a 3P operated DG hub overseeing inbound, outbound and ICQA operations.
• Meeting amazon metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you.
• Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis.

Preferred Qualifications

• 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.