Team Lead (Fulfillment & Operations)

Amazon; Salem; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Amazon is seeking a Team Lead for its Transportation team in India. You will define and execute transportation processes from FC to customers, leveraging the Sort Center network, while hiring and developing a motivated SC workforce with HR support.

You will coordinate with Finance, CS, FC and Projects, drive continuous process improvements, analyze data to identify bottlenecks, and implement formal control mechanisms like Kaizen and Six Sigma to raise quality and productivity.

Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
• Speak, write, and read fluently in English.
• Experience with Microsoft Office products and applications.

Responsibilities

• Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Sort Center network.
• Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team, to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
• Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.
• Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
• Analysis of the data reports to identify performance bottlenecks and improve the performance.
• Implement the formal process control and process improvement mechanisms such as Kaizen(six sigma)

Skills

Customer-facing experience

English fluency

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon is seeking Team Lead for its Transportation team.

Key job responsibilities

• Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Sort Center network.
• Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team , to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
• Coordinate with Finance, CS, FC and Projects team to matters related to SC operations.
• Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
• Analysis of the data reports to identify performance bottlenecks and improve the performance.
• Implement the formal process control and process improvement mechanisms such as Kaizen(six sigma)

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Experience with Excel

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.