Team Lead

Blitz; Surat; On-site; INR 300,000 - 480,000; Full time

Job summary

Blitz is seeking an Operations Lead in Surat to own shift operations across picking, packing, dispatch and inventory. You will plan rosters, drive frontline productivity, monitor orders in real time and ensure SLA adherence.

Experience in Quick Commerce or Dark Store operations and strong communication skills are required. Join Blitz to help deliver fast, reliable same-day delivery and maintain stock accuracy while reducing shrinkage and optimizing last-mile performance.

Qualifications

• 2+ years in Quick Commerce / Dark Store operations.
• Strong understanding of picking, packing, dispatch & inventory.
• Experience managing frontline teams & shift operations.
• Good communication and problem-solving skills.

Responsibilities

• Own shift operations across picking, packing, dispatch & inventory (day-to-day).
• Plan rosters and manage frontline staff productivity.
• Monitor real-time orders and ensure SLA adherence.
• Control inbound, stock accuracy, and shrinkage prevention.
• Oversee last-mile dispatch and rider performance (if hub-managed).

Skills

Quick Commerce

Dark Store ops

Frontline team mgmt

Shift operations

Communication skills

Problem-solving

Job description

ABOUT US

Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth with the latest consumer behavior trends in the eCommerce industry by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their conversions & increasing retention by 2x by providing best in class experience.

Key Responsibilities:

• Own shift operations across picking, packing, dispatch & inventory.
• Plan rosters and manage frontline staff productivity.
• Monitor real-time orders and ensure SLA adherence.
• Control inbound, stock accuracy, and shrinkage prevention.
• Oversee last-mile dispatch and rider performance (if hub-managed).

Basic Qualification:

• 2+ years in Quick Commerce / Dark Store operations.
• Strong understanding of picking, packing, dispatch & inventory.
• Experience managing frontline teams & shift operations.
• Good communication and problem-solving skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.