Operations Manager - Hyderabad

blitznow.in; Hyderabad; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Blitz is seeking a highly customer-obsessed Operations Manager to own end-to-end quick commerce and same-day delivery operations in Hyderabad. You will oversee all legs of the delivery pipeline (first, middle, last mile) and the city’s delivery centre network, driving cost efficiency, expansion, and operational excellence.

You will lead a data-driven team, coach leaders, and manage cross-functional stakeholders to ensure scalable, high-performance operations across peak demand events and normal

Qualifications

• 3+ years of experience heading clusters or a city in quick commerce or similar operations.
• Demonstrated data-driven decision making and KPI focus.
• Proven coaching and leadership abilities.

Responsabilités

• Develop and manage an expansive quick commerce network including first, middle, and last mile logistics and Delivery Centre network for 60-minute to same-day delivery windows.
• Oversee the city’s P&L by implementing cost-optimization strategies and driving financial efficiency.
• Formulate and execute strategic expansion initiatives for comprehensive city-wide coverage.
• Plan, execute and manage stakeholder relationships across all legs of first, middle and last mile, including high-demand periods.
• Drive Six Sigma process improvements at scale and push for operational excellence.
• Demonstrate strong problem-solving skills and a bias to action.

Connaissances

Data analysis

Leadership

Attention to detail

Task management

Prioritization under pressure

Influencing others

Description du poste

Blitz enables brands with 60 mins to Same Day Delivery; powering quick commerce experience on their own platforms. We are seeking a highly customer obsessed, highly energetic & skilled professional to join us as an Operations Manager role in the Operations team. He will be the owner of the entire quick commerce & same-day delivery operations in Hyderabad at Blitz making it convenient for brands to scale with Blitz in the entire city on the demand front as well as build operational excellence along with scaling the gigs & fleet on the supply front.

KEY RESPONSIBILITIES:

• Develop and manage an expansive quick commerce network, encompassing First, Middle, Last Mile logistics and Delivery Centre network to support delivery windows ranging from 60 minutes to same-day.
• Oversee the city's P&L by implementing cost-optimization strategies and driving financial efficiency.
• Formulate and execute strategic expansion initiatives to ensure comprehensive city-wide coverage.
• Responsible for planning, execution & stakeholder management across all legs of first, middle & last mile for best performance outcomes. Also including plans on high demand days of festivals & national holidays.
• Achieve operational excellence and drive six-sigma process improvements which are scalable.
• Should have a very good problem solving skills & have very high bias to action

BASIC QUALIFICATIONS

• 3+ years experience in heading clusters or a city in similar companies of quick commerce.
• Metric Focused and ability to dive deep with data
• Proven coaching and leadership skills

PREFERRED QUALIFICATIONS

• Strong attention to detail
• Ability to organize and manage multiple tasks simultaneously
• Ability to handle changing priorities and use good judgment when working in stressful situations
• Decisive, confident, and experienced with influencing others