Zonal Head - West

Blitz; Maharashtra; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Blitz in Maharashtra, India is seeking an experienced Operations Leader to build and scale the West Zone network, driving on-time deliveries and client satisfaction.

You will lead a high-performing team, implement scalable processes, optimize logistics workflows, and partner with clients to meet last-mile requirements while controlling costs and performance.

Applicants bring strong leadership, deep metrics focus, and a track record of delivering large projects in fast-paced environments.

Qualifications

• Graduation degree in a relevant field with 4+ years of similar experience.
• Excellent written and verbal communication skills both remotely and face-to-face.
• Knowledge of employment law and policies and procedures.
• Metric focused and ability to dive deep with data
• Proven coaching and leadership skills including evidence of successful succession planning models.
• A proven track record of implementing, delivering large projects and communicating effectively to the senior Level.

Responsibilities

• Build a spectacular team that runs & scales the network efficiently in West Zone.
• The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business.
• Achieve operational excellence and drive process improvements which are scalable.
• Understand & fulfill client requirements towards logistics, quick - commerece and e - commerce operations.
• Should have a very good problem solving skills & very high bias to action
• Responsible for smooth process execution with high attention to quality & On-time Deliveries as a key north star metric.
• Responsible for managing the South Zone Profit & loss statement and working towards cost deduction for efficiency.
• Actively seek to implement and distribute best practices across all operations.

Skills

Excellent communication

Data-driven

Leadership coaching

Senior stakeholder communication

Education

Graduation degree (Math, Statistics, Engineering, Science, Business, Logistics)

Job description

About Company

Blitz enables 60-mins to Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth of new-age eCommerce brands by making rapid deliveries more convenient, reliable & affordable. Rapid Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their website conversions & increasing retention by 2x by providing best in class experience.

Key Responsibilities

• Build a spectacular team that runs & scales the network efficiently in West Zone.
• The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business.
• Achieve operational excellence and drive process improvements which are scalable.
• Understand & fulfill client requirements towards logistics, quick - commerece and e - commerce operations.
• Should have a very good problem solving skills & very high bias to action
• Responsible for smooth process execution with high attention to quality & On-time Deliveries as a key north star metric.
• Responsible for managing the South Zone Profit & loss statement and working towards cost deduction for efficiency.
• Actively seek to implement and distribute best practices across all operations.
  

Basic Qualifications

• Graduation degree (Math, Statistics, Engineering, Science, Business, Logistics) from an accredited university with atleast 4 Years of similar experience.
• Excellent written and verbal communication skills both remotely and face-to-face.
• Good knowledge of employment law and policies and procedures.
• Metric Focussed and ability to dive deep with data
• Proven coaching and leadership skills including evidence of successful succession planning models.
• A proven track record of implementing, delivering large projects and communicating effectively to the senior Level.
  

Preferred Qualifications

• Strong attention to detail and excellent written and oral communication skills required
• Ability to organize and manage multiple tasks simultaneously
• Ability to handle changing priorities and use good judgment when working in stressful situations
• Decisive, confident, and experienced with influencing others
• Knowledge and understanding of last-mile logistics will be a huge plus