Team Lead

Blitz; Lucknow; On-site; INR 400,000 - 550,000; Full time

Job summary

Blitz in Lucknow is seeking an operations professional to manage shift operations across picking, packing, and dispatch inventory, ensuring timely order fulfillment. You will plan rosters, monitor real-time orders to meet SLAs, and maintain stock accuracy.

Additionally, you will oversee inbound flow, shrinkage prevention, and last-mile dispatch with riders where the hub is managed, while leading frontline teams and communicating effectively to optimize performance.

Qualifications

• 2+ years in Quick Commerce / Dark Store operations.
• Strong understanding of picking, packing, dispatch inventory.
• Experience managing frontline teams shift operations.
• Good communication and problem-solving skills.

Responsibilities

• Own shift operations across picking, packing, dispatch inventory.
• Plan rosters and manage frontline staff productivity.
• Monitor real-time orders and ensure SLA adherence.
• Control inbound, stock accuracy, and shrinkage prevention.
• Oversee last-mile dispatch and rider performance (if hub-managed).

Skills

Quick commerce ops

Frontline team mgmt

Dispatch & stock control

Communication skills

Problem solving

Job description

ABOUT US

Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability unlock the growth with the latest consumer behavior trends in the eCommerce industry by making Same-Day delivery more convenient, reliable affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty Personal Care and Healthcare; helping them with 30% - 40% increase in their conversions increasing retention by 2x by providing best in class experience.

Key Responsibilities

• Own shift operations across picking, packing, dispatch inventory.


• Plan rosters and manage frontline staff productivity.


• Monitor real-time orders and ensure SLA adherence.


• Control inbound, stock accuracy, and shrinkage prevention.


• Oversee last-mile dispatch and rider performance (if hub-managed).

Basic Qualification

• 2+ years in Quick Commerce / Dark Store operations.


• Strong understanding of picking, packing, dispatch inventory.


• Experience managing frontline teams shift operations.


• Good communication and problem-solving skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.