Team Lead

Univo Edtech; Dadri; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Univo Edtech in India seeks a motivated Team Leader Inside Sales to guide a team of 15 inside sales executives, drive monthly and quarterly targets, and optimize sales processes through coaching and CRM-driven insights.

You will oversee lead management, implement consultative selling, track performance with dashboards, and collaborate with marketing, product, and field sales to close deals.

Qualifications

• 2–4 years in inside sales with team leadership exposure.
• Excellent communication and coaching abilities.
• Ability to analyze sales data and drive decisions.
• Strong CRM knowledge (Salesforce, HubSpot, Zoho, LeadSquared).
• Proven track record of meeting or exceeding targets.
• Excellent organizational and time management skills.

Responsibilities

• Lead, motivate, and manage a team of 15 inside sales executives.
• Coach and provide performance feedback to improve results.
• Monitor metrics like conversion, call quality, and pipeline health.
• Ensure timely follow-up, pipeline management, and quality interactions.
• Oversee consultative selling to understand customer needs.
• Optimize inside sales processes, scripts, and workflows.
• Prepare and present daily/weekly performance reports to management.
• Collaborate with marketing, product, and field sales to align leads.

Skills

Inside sales

Team leadership

CRM tools

Communication

Coaching

Data-driven decisions

Time management

Tools

Salesforce

HubSpot

Zoho CRM

LeadSquared

Job description

We are seeking a motivated and performance-driven Team Leader Inside Sales to lead a team of inside sales executives. The ideal candidate will be responsible for achieving team sales targets, coaching and mentoring team members, optimizing sales processes, and ensuring high levels of customer engagement and conversion. This role is crucial in driving revenue through inbound and outbound lead management, CRM utilization, and effective pipeline tracking.

Responsibilities:

• Team Management: Lead, motivate, and manage a team of 15 inside sales executives to meet and exceed monthly and quarterly sales targets.
• Sales Coaching: Provide training, guidance, and performance feedback to improve the effectiveness of individual team members.
• Performance Tracking: Monitor sales metrics such as lead conversion, call quality, and pipeline health using CRM tools and dashboards.
• Sales Operations: Ensure timely follow-up on leads, pipeline management, and high-quality customer interactions.
• Customer Engagement: Oversee the execution of consultative selling techniques to understand customer needs and offer the right solutions.
• Process Improvement: Optimize inside sales processes, scripts, and workflows for better efficiency and effectiveness.
• Reporting: Prepare and present daily/weekly sales reports, team performance summaries, and insights to senior management.
• Cross-functional Coordination: Work closely with marketing, product and field sales teams to align lead generation efforts and close sales loops.

Requirements:

• 2-4 years of experience in inside sales, with at least 1-2 years in a team leadership or supervisory role.
• Strong understanding of sales cycles, lead nurturing, and CRM tools (e.g., Salesforce, HubSpot, Zoho, leadsquared).
• Excellent communication, interpersonal, and coaching skills.
• Ability to analyze sales data and make data-driven decisions to boost performance.
• Strong organizational and time management skills.
• Proven track record of meeting or exceeding sales targets.