Team Collection Manager - Banking Collections and Recovery

Kotak Mahindra Bank; Punjab; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Kotak Mahindra Bank in Chandigarh is seeking a committed Team Collections Manager to lead recovery efforts within the Relationship Banking Group. The role involves managing collections across assigned areas, ensuring portfolio quality, and adhering to internal processes and audit requirements.

The ideal candidate is a graduate with strong persuasion skills, able to take ownership, reduce delinquencies, and drive improvements in collection efficiency while coordinating with branches for smooth

Qualifications

• Graduate with strong persuasion skills.
• Proven ability to lead collections initiatives and manage teams.
• Comfort with risk control and compliance standards.

Responsibilities

• Lead recovery efforts within the Relationship Banking Group.
• Manage collections across assigned areas and maintain portfolio quality.
• Adhere to internal processes, audit requirements, and documentation standards.
• Coordinate with branches to ensure smooth operations and timely follow-ups.

Skills

Persuasion

Team management

Leadership

Education

Graduate

Job description

Team Collection Manager_Comm. Bank HO & Support-Recovery Common - CV,CE & SA_Chandigarh

We are seeking a committed and results-oriented Team Collections Manager to lead recovery efforts within the Relationship Banking Group. The role involves managing collections across assigned areas, ensuring portfolio quality, and adhering to internal processes and audit requirements. The ideal candidate should be a graduate with strong persuasion skills, a passion for collections, and the ability to take ownership of responsibilities. Ensure the maintenance of a quality portfolio by minimizing delinquencies and improving collection efficiency. Focus on enhancing collections performance in the assigned area, both individually and through effective team management. Ensure strict adherence to MOPP norms and internal compliance standards. Follow all banking processes and procedures as defined by the organization. Comply with audit requirements, maintaining proper documentation and records. Promote strong coordination among team members and with the branch to ensure smooth operations. Implement and maintain an effective tracking mechanism for delinquent customers to support timely follow-ups and resolution. Experience Level Mid Level