Team Collection Manager

Kotak Securities Limited; Gorakhpur District; On-site; INR 600,000 - 800,000; Full time

Job summary

Kotak Securities Limited is seeking a Team Collection Manager for the Gorakhpur, UP area. The role focuses on managing a collections team within a commercial banking environment, handling CV (Commercial Vehicles), CE (Construction Equipment), and SA (Savings Accounts) portfolios, and coordinating with support units for efficient debt recovery.

The incumbent will lead the team, ensure compliance with bank policies and regulatory requirements, monitor performance metrics, and drive improvements

Responsibilities

• Oversee recovery processes related to CV (Commercial Vehicles), CE (Construction Equipment), and SA (Savings Accounts) portfolios.
• Coordinate with support and recovery teams to ensure timely and effective debt collection.
• Manage operations at the Gorakhpur branch, ensuring compliance with bank policies and regulatory requirements.
• Lead, motivate, and guide the collections team to achieve recovery targets and maintain portfolio quality.
• Monitor and report on collection performance metrics and implement improvement strategies.
• Collaborate with cross-functional teams to resolve escalations and improve customer recovery experience.

Job description

Team Collection Manager_Comm. Bank HO & Support-Recovery Common - CV,CE & SA_Gorakhpur

Responsible for managing a team focused on collections and recovery activities within a commercial banking environment.

• Oversee recovery processes related to CV (Commercial Vehicles), CE (Construction Equipment), and SA (Savings Accounts) portfolios.
• Coordinate with support and recovery teams to ensure timely and effective debt collection.
• Manage operations at the Gorakhpur branch, ensuring compliance with bank policies and regulatory requirements.
• Lead, motivate, and guide the collections team to achieve recovery targets and maintain portfolio quality.
• Monitor and report on collection performance metrics and implement improvement strategies.
• Collaborate with cross-functional teams to resolve escalations and improve customer recovery experience.