Collection Manager - CV

HDB Financial Services Ltd.; Sonitpur; On-site; INR 500,000 - 700,000; Full time

Job summary

A financial services firm in Sonitpur, Assam is seeking a Collection Manager to lead a team of Collection Associates. Responsibilities include ensuring adequate manpower for portfolio coverage, focusing on non-starters, and managing legal actions for delinquent accounts. The ideal candidate should have experience in collection management, asset repossession, and cost management to achieve targeted performance. This role requires effective leadership and compliance with standard operating procedures.

Qualifications

• Experience in managing collection teams and ensuring compliance.
• Ability to handle legal actions for delinquent accounts.
• Skills in cost management and portfolio efficiency.

Responsibilities

• Manage a team of Collection Associates.
• Ensure adequate manpower for portfolio coverage.
• Focus on revenue collection and customer management.

Skills

Team management

Portfolio management

Legal action initiation

Asset repossession

Job description

Overview

Responsible for Bkt Collection, recovery on Loss on Sale in Commercial Vehicle portfolio.

Responsibilities

• Managing a team of Collection Associates.
• Ensuring adequate manpower for portfolio coverage meeting CAPE norms.
• Ensuring Mobile App usage is 100% and quality feedback / trails are updated.
• Specific focus on non-starters and revenue collection.
• Identifying deployment of assets and meeting with delinquent customers.
• Initiating legal actions for critical cases.
• Ensuring repossession of assets is done in compliance with standard operating process.
• No delay in deposition of money.
• Responsible for collection efficiency in a timely manner, thus delivering targeted performance.
• Responsible for effective cost management.
• Understanding and managing a healthy portfolio.