: \" Business Analyst
Experience: 1u20132 Years
Location: Bangalore
Work Mode: Onsite
About the Role
We are looking for a motivated and detail-oriented Business Analyst with 1u20132 years of experience to join our team. The ideal candidate will work closely with clients, stakeholders, developers, and project teams to gather, analyze, and document business requirements for technology and digital transformation projects.
As a Business Analyst, you will play a critical role in bridging the gap between business needs and technical solutions by translating requirements into clear user stories, process flows, and functional specifications. You will gain exposure to enterprise applications, Salesforce implementations, Agile delivery methodologies, and client-facing consulting engagements.
Key Responsibilities
- Gather, analyze, and document business requirements through stakeholder discussions, interviews, and workshops.
- Create Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, use cases, and acceptance criteria.
- Assist in defining project scope, objectives, assumptions, dependencies, and risks.
- Collaborate with project managers, developers, architects, and QA teams to ensure requirements are accurately understood and implemented.
- Support Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and sprint reviews.
- Develop process flow diagrams, workflow documentation, and business process maps.
- Translate business requirements into actionable functional specifications for development teams.
- Participate in user acceptance testing (UAT), system testing, and validation activities.
- Track requirement changes and ensure proper documentation throughout the project lifecycle.
- Assist in preparing training materials, user guides, and conducting end-user training sessions.
- Support project demonstrations, client meetings, and solution walkthroughs.
- Identify opportunities for process improvement and business optimization.
Required Skills
- Strong analytical and problem-solving abilities.
- Good understanding of business analysis principles and methodologies.
- Experience in requirement gathering, documentation, and stakeholder communication.
- Knowledge of Software Development Life Cycle (SDLC).
- Understanding of Agile and Waterfall project methodologies.
- Ability to create process flows, wireframes, and business workflows.
- Strong written and verbal communication skills.
- Excellent attention to detail and organizational skills.
- Ability to work effectively within cross-functional teams.
Technical Skills
- Familiarity with Jira, Azure DevOps, Trello, or similar project management tools.
- Knowledge of Microsoft Office Suite, especially Excel, Word, and PowerPoint.
- Basic understanding of databases, SQL queries, and data analysis concepts.
- Experience with process mapping tools such as Visio, Lucidchart, or Draw.io.
- Exposure to CRM platforms such as Salesforce is preferred.
- Understanding of user story creation, backlog management, and acceptance criteria.
Preferred Qualifications
- Experience working on Salesforce, CRM, ERP, or enterprise application projects.
- Exposure to digital transformation or consulting projects.
- Knowledge of Salesforce Sales Cloud, Service Cloud, or related platforms is an advantage.
- Salesforce Administrator Certification (Preferred but not mandatory).
- Business Analysis certifications such as ECBA or equivalent are a plus.
Educational Qualification
- Bachelors degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.
What Success Looks Like in the First 6 Months
- Successfully gather and document business requirements for multiple client projects.
- Collaborate effectively with development and QA teams throughout the project lifecycle.
- Create process flows, user stories, and functional documentation that support successful project delivery.
- Participate in client workshops, requirement discussions, and solution demonstrations.
- Contribute to testing, training, and deployment activities for enterprise applications.
- Develop a strong understanding of business processes, client needs, and technology solutions.